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    Ticketing Support Associate - Los Angeles, United States - EVENTIM USA

    EVENTIM USA
    EVENTIM USA Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job Title: Ticketing Support Associate

    Location: Los Angeles, CA

    Duration: Fixed Term until October 2028

    Reports to: Operations Manager

    Background and Job Purpose:

    As a Ticketing Support Associate, you will assist in the coordination and execution of ticketing systems for the LA28 Olympic and Paralympic Games. This entry-level role is designed for recent graduates and provides an opportunity to learn and grow within the field of event ticketing. You will support a range of tasks from system configuration to client interaction, ensuring efficient and effective ticketing operations.

    Key Responsibilities/Accountabilities:

    • Assist in the setup and management of ticketing systems for events, ensuring compliance with client specifications and operational requirements.
    • Support the ticketing team in daily operations, including troubleshooting and resolving ticketing issues as they arise.
    • Participate in the preparation and maintenance of system documentation and user manuals.
    • Help coordinate the configuration and ongoing management of the ticketing systems in partnership with clients and other stakeholders.
    • Assist in monitoring ticket inventory and reporting on sales progress and analytics.
    • Provide support during events, including onsite assistance to ensure smooth ticketing operations.
    • Engage in training activities to become proficient with the company's ticketing platforms and tools.

    Key Knowledge, Experience, and Qualifications Required:

    • Bachelor's degree in Business, Event Management, or related field, or an equivalent combination of education and experience.
    • Basic understanding of ecommerce systems and their operations, preferably with some hands-on experience through internships or academic projects.
    • Strong organizational skills and attention to detail.
    • Excellent communication skills, capable of working collaboratively within a team environment.
    • Ability to manage multiple tasks simultaneously and meet tight deadlines.
    • A proactive approach and eagerness to learn new skills.

    What We Have to Offer:

    • Opportunity to work with in a dynamic environment leading international provider of ticketing and live entertainment
    • Compensation Range: $42,000 - $52,000

    FURTHER INFORMATION

    Employment is subject to EVENTIM's standard terms and includes pre-employment screening. A criminal record will not automatically disqualify an applicant and will be considered in context. EVENTIM is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics. Apply online to join our team. We encourage individuals to request accommodations during the application process when needed. We look forward to your application and the the opportunity to work together.

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