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    Customer Support Associate - Los Angeles, United States - Rebate

    Rebate
    Rebate Los Angeles, United States

    1 week ago

    Default job background
    Description

    **Customer Support Associate (Remote)**

    Los Angeles, California / Sales / Contract **Responsibilities**

    + Set up onboarding calls with clients

    + Ensure accountants have documents necessary to do their job

    + Communicate with accountants to understand what is necessary to close out the client

    + Send thoughtful emails to get client to send information

    + Call clients when they have become unresponsive

    + Maintaining and updating sales and customer records

    + Compile monthly sales reports

    + Attend weekly sales meetings

    **Requirements**

    + 2+ year of experience

    + Strong written and verbal communication skills

    + Excellent communication skills both with customers and within an organization

    + Experience utilizing sales tools such as: Hubspot

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