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    Full-Time Customer Support Associate - Los Angeles, United States - START ASAP

    START ASAP
    START ASAP Los Angeles, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Our company is excited to make the world a better place- one cell phone at a time. We partner directly with

    TruConnect

    , a program designed to make phone and communications services more affordable for low-income households. The Full-Time Customer Support Associates at

    DSO Management Group


    understand that staying connected is a must, and their goal is to ensure that our customers have access to family, schools, doctors, and employers when needed.

    As our customer base grows, we are excited to build an even stronger, more dynamic team to make a difference in the community.

    Be part of the growth and apply today to be a Full-Time Customer Support Associate

    Responsibilities of the Full-

    Time Customer Support Associate:
    Develop and execute outreach programs to educate customers about the

    TruConnect

    program and provide personalized service recommendations

    Assess customers for enrollment eligibility based on given criteria or requirements

    Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness

    Offer unmatched customer service by addressing any inquiries or concerns related to enrollment

    Work alongside the Full-Time Customer Support Associate team to create, review, and maintain enrollment documents

    Promote our clients positive image in the community through effective communication and branding

    Attend workshops held primarily for our Full-Time Customer Support Associates to ensure a comprehensive understanding of our client's services and goals

    #J-18808-Ljbffr
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