Jobs
>
Los Angeles

    Customer Support Associate - Los Angeles, United States - Rippling People Center Inc.

    Rippling People Center Inc.
    Rippling People Center Inc. Los Angeles, United States

    1 week ago

    Default job background
    Description

    Customer Support Associate - Insurance
    Remote
    Rippling
    Rippling is the first way for businesses to manage all of their HR & IT

    payroll, benefits, computers, apps, and more

    in one unified workforce platform.


    By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes.

    Take onboarding, for example. With Rippling, you can just click a button and set up a new employees' payroll, health insurance, work computer, and third-party apps

    like Slack, Zoom, and Office 365

    all within 90 seconds.


    Based in San Francisco, CA, Rippling has raised $450M from the worlds top investorsincluding Kleiner Perkins, Founders Fund, and Sequoiaand was named one of America's best startup employers by Forbes (#12 out of 500).


    About Rippling*
    About The Role*We are building a world-class Insurance (Benefits) Support team committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements.
    If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes


    What You'll Do:
    Take charge of common insurance (benefit) issues for customers from start to finish - while working in a dynamic and fast-paced environment

    Respond to inquiries in a timely manner to help our customers optimize Rippling to administer group health and welfare plans

    Communicates with vendors and clients in regards to policies, benefit eligibility, claims, and employee rights and responsibilities

    Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers

    Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features


    Qualifications:
    Bachelor's degree in any discipline with strong academic performance

    2years of work experience in a customer/client facing role

    1 year of experience working with employee benefits and applicable laws

    • A track record of:+
    operating in a time sensitive environment
    learning something new / synthesizing lots of information
    working in cross-functional environment
    clearly expressing a point of view (oral and written)
    Flexibility with changing job duties and responsibilities
    Excellent at time management and prioritizing tasks

    • BONUS:+
    Experience with SalesForce, Zendesk, Jira or related tools
    SHRM Certified Professional (SHRM-CP) certification credentials, Certified Employee Benefits Specialist (CEBS) certification credentials or other relevant industry certification
    Understanding of payroll and/or IT functions
    #LI-remote

    Even if you dont meet all of the requirements listed here, we still encourage you to apply. Skills can be used in lots of different ways and your life and professional experience may be relevant beyond what a list of requirements will capture.
    *Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email
    *We are committed both to the health of our employees and to promoting a safe and collaborative workplace, and vaccinations are the best way to end the COVID-19 pandemic and to protect our community. In the U.S., where permitted under federal and state law, all offers of employment will be conditioned upon new hires providing proof of vaccination prior to their start date, unless the individual qualifies for an accommodation. For all other locations, vaccinations are strongly encouraged.

    #J-18808-Ljbffr
  • Gatso Usa Inc

    Operations Support Associate

    4 days ago

    Gatso Usa Inc Beverly, United States

    About Sensys Gatso · Sensys Gatso USA, part of the Sensys Gatso Group in Sweden, is celebrating our 61st year in photo enforcement. Sensys Gatso has a global footprint that extends to over 50,000 installations in 60 countries. Our services are based on innovative hardware, unique ...

  • Xencor

    Contract IT Support Associate 1

    1 week ago

    Xencor Pasadena, United States

    IT Support Associate 1 · Xencor is an innovative, clinical-stage biopharmaceutical company located in the Los Angeles area—near Pasadena—and in San Diego. We use our pioneering XmAb technology to discover and develop better biotherapeutics, antibodies and cytokines with improved ...

  • VEGA Americas

    Inside Sales Support Associate

    1 week ago

    VEGA Americas Pasadena, United States

    VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years. · As an employee, you'll find VEGA Americas commits itself ...

  • Big Lots

    Lead Support Associate

    6 days ago

    Big Lots Gardena, United States

    **Description** · Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned. Serves as Manager on Duty (MOD) only during gaps created by store leadership vacatio ...

  • Venatic inc

    Sales Support Associate

    1 week ago

    Venatic inc Whittier, United States

    Venatic is one of the fastest-growing communications companies across the state. We are looking for resilient and ambitious individuals who desire to expand their entry-level careers while assisting customers and others around them to do the same to join our Sales Support Assista ...

  • TFJ buycycle GmbH

    Customer Support Associate

    1 week ago

    TFJ buycycle GmbH Santa Monica, United States

    **Key Facts**: · - ** Start date**:March 1st 2024 · - ** Capacity**: 40 hours per week · - ** Location**:Santa Monica or remote · - ** Salary range**: $ $55.000 per year · **buycycle & you**: · We are the leading marketplace for pre-owned bikes. And to help us grow and improve, w ...

  • Americannmade

    Sales Support Associate

    1 week ago

    Americannmade Pacoima, United States

    Document_ · - TITLE- Sales Support Associate_ · - Scope_- Date Updated_ · - January 2024 Version 1.0_ · - Reports to : Director of Sales_ · - Location: TopHat Distribution_ · - Employee Name:_ · - Hire Date:_ · Who We Are · AmericannMade is a vertically integrated cannabis compan ...

  • Veranex, Inc.

    Associate IT Support Technician

    6 days ago

    Veranex, Inc. Orange, United States

    Veranex is the only truly comprehensive, global, tech-enabled service provider dedicated to the medical technology industry. Offering expert guidance from concept-through-commercialization, including product design and engineering, preclinical and clinical development, data manag ...

  • Haystack Team, Inc.

    Customer Support Associate

    1 week ago

    Haystack Team, Inc. Los Angeles, United States

    **Customer Support Associate** · Remote / Customer Experience Care / Full Time **What Haystack Is All About** Haystack is an enterprise SaaS platform on a mission to make big companies feel small. Our thoughtfully designed software helps companies engage their workforce by strea ...

  • Stinger Management

    Client Support Associate

    2 weeks ago

    Stinger Management Los Angeles, United States Full time

    We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Full Time Client Support Associates use a team approach to achieve truly remarkable service levels for both our c ...

  • Rebate

    Customer Support Associate

    1 week ago

    Rebate Los Angeles, United States

    **Customer Support Associate (Remote)** · Los Angeles, California / Sales / Contract **Responsibilities** · + Set up onboarding calls with clients · + Ensure accountants have documents necessary to do their job · + Communicate with accountants to understand what is necessary ...

  • arketa

    Customer Support Associate

    2 days ago

    arketa Los Angeles, United States

    [Full Time] Customer Support Associate at arketa (United States) | BEAMSTART Jobs · Customer Support Associate · arketa United States · Date Posted · 18 Aug, 2023 · Work Location · Los Angeles, CA, United States · Salary Offered · $45000 — $50000 yearly · Job Type · Full Time · ...

  • arketa

    Customer Support Associate

    1 week ago

    arketa Los Angeles, United States

    [Full Time] Customer Support Associate at arketa (United States) | BEAMSTART Jobs · Customer Support Associate · arketa United States · Date Posted · 18 Aug, 2023 · Work Location · Los Angeles, CA, United States · Salary Offered · $45000 $50000 yearly · Job Type · Full Ti ...

  • Closet Factory

    Customer Support Associate

    1 week ago

    Closet Factory Los Angeles, United States

    We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team.You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly address ...

  • Closet Factory

    Customer Support Associate

    1 week ago

    Closet Factory Los Angeles, United States

    We here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team. You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvement project. You will promptly addres ...

  • We Tidy Garages

    Authentication Support Associate

    1 week ago

    We Tidy Garages Los Angeles, United States

    Job Description · Job DescriptionAbout Us: · We Tidy Garages is a fast-growing home and garage organization company. We not only work with clients to clean, declutter, and organize their spaces but also to list and sell their unwanted items on e-commerce marketplaces. · Why We Ti ...

  • Closet Factory

    Customer Support Associate

    2 days ago

    Closet Factory Los Angeles, United States

    Job Description · Job DescriptionWe here at Closet Factory are seeking a hardworking and dedicated Customer Support Specialist to join our team. · You will be part of the team that will be the first point of contact with all potential clients inquiring about their home improvemen ...

  • Avangrid

    Standard Resource Support Associate

    4 days ago

    Avangrid Orange, United States

    Job Info · POSITION - Union: Standard Resource Support Associate (UIE-Operations) (R-05717) · NUMBER OF POSITIONS: 1 · LOCATION: UIE-CT-Operations · **Responsibilities**: · - Performs routing and dispatching functions associated with the Field Automation (FA) System, ensuring the ...

  • Marukai Corp.

    SSD Store Support Associate

    1 week ago

    Marukai Corp. Los Angeles, United States

    Store Support Associate (Food Department)Marukai Markets dba TOKYO CENTRAL is one of the fastest-growing chain of retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with ...

  • Well Health Inc.

    Associate Customer Support Engineer

    5 days ago

    Well Health Inc. Los Angeles, United States

    ** Pursue Growth** · We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others. · Pursue Growth · We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others. ...