Ticketing Support Associate - Los Angeles, United States - EVENTIM USA

EVENTIM USA

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Ticketing Support Associate

Location:
Los Angeles, CA

Duration:
Fixed Term until October 2028

Reports to:
Operations Manager

Background and Job Purpose:

As a Ticketing Support Associate, you will assist in the coordination and execution of ticketing systems for the LA28 Olympic and Paralympic Games.

This entry-level role is designed for recent graduates and provides an opportunity to learn and grow within the field of event ticketing.

You will support a range of tasks from system configuration to client interaction, ensuring efficient and effective ticketing operations.

Key Responsibilities/Accountabilities:

Assist in the setup and management of ticketing systems for events, ensuring compliance with client specifications and operational requirements.
Support the ticketing team in daily operations, including troubleshooting and resolving ticketing issues as they arise.
Participate in the preparation and maintenance of system documentation and user manuals.
Help coordinate the configuration and ongoing management of the ticketing systems in partnership with clients and other stakeholders.
Assist in monitoring ticket inventory and reporting on sales progress and analytics.
Provide support during events, including onsite assistance to ensure smooth ticketing operations.
Engage in training activities to become proficient with the company's ticketing platforms and tools.

Key Knowledge, Experience, and Qualifications Required:

Bachelor's degree in Business, Event Management, or related field, or an equivalent combination of education and experience.
Basic understanding of ecommerce systems and their operations, preferably with some handson experience through internships or academic projects.
Strong organizational skills and attention to detail.
Excellent communication skills, capable of working collaboratively within a team environment.
Ability to manage multiple tasks simultaneously and meet tight deadlines.
A proactive approach and eagerness to learn new skills.

What We Have to Offer:

Opportunity to work with in a dynamic environment leading international provider of ticketing and live entertainment
Compensation Range: $42,000 $52,000

FURTHER INFORMATION
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