Jobs
>
Houston

    Service Operations Manager - Houston, United States - Camillo Properties

    Camillo Properties
    Camillo Properties Houston, United States

    2 weeks ago

    Default job background
    Description
    Job Description

    Company: SimplyHome

    Job Title: Service Operations Manager

    Department: Property Management

    Reports to: Director of Community Asset Management (CAM)

    Status: Full Time / Exempt / Salaried

    Duties/Responsibilities:
    • Coordinate the efficient distribution of work orders to SimplyHome and LCI Services technicians daily.
    • Provide leadership, mentorship, and professional development opportunities for the service dispatch team.
    • Lead the implementation of an advanced dispatch system to track technician whereabouts and optimize resource allocation.
    • Identify and execute opportunities to enhance operational efficiency and streamline processes, both in the field and at the office.
    • Oversee coordinator dashboards and worklists, ensuring accurate and timely work order dispatching.
    • Conduct thorough reviews of purchase orders and invoices to maintain billing accuracy and integrity.
    • Create and maintain building pages, serving as a central repository for essential information pertaining to warranty vendors, service vendors, and superintendents.
    • Exercise sound decision-making within established departmental guidelines and protocols.
    • Play a pivotal role in onboarding and training new team members, fostering a culture of continuous learning and professional growth.
    • Effectively manage and resolve resident escalations, upholding the organization's commitment to exceptional service.
    Required Skills/Abilities:
    • Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
    • Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
    • Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
    • Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
    • Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
    • Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
    • Proficiently manage multiple tasks while adhering to deadlines and quality standards.
    • Demonstrate attention to detail and exceptional organizational capabilities.
    • Exhibit a proactive approach to accuracy and error mitigation, underscoring a commitment to excellence.
    • Adapt readily to evolving circumstances, embracing change as an opportunity for improvement.
    • Excel both independently and collaboratively within a team-oriented environment.
    • Display time management skills, coupled with analytical problem-solving abilities.
    • Possess a high level of proficiency in Microsoft Office Suite or related software; familiarity with Quickbase is a plus.
    Education and Experience:
    • Minimum of five years of management experience.
    • Bachelor's or Associates degree in a related field preferred.
    About Us:

    As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.

    Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.

    Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #SimplyCareers
  • Hyatt House Houston Galleria

    Operations Manager

    1 week ago

    Hyatt House Houston Galleria Houston, United States

    Job Summary: · This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned ...

  • East End Transfer & Storage

    Operations Manager

    1 week ago

    East End Transfer & Storage Houston, United States

    Job Overview: · We are seeking a Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our company, ensuring efficiency, profitability, and customer satisfaction. This is a leadership role that requires ...

  • EXSIF Worldwide, Inc.

    Operations Manager

    1 day ago

    EXSIF Worldwide, Inc. Houston, United States

    EXSIF Worldwide, Inc. · Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attrac ...

  • GardaWorld Cash

    Operations Manager

    1 week ago

    GardaWorld Cash Houston, United States

    GardaWorld is shaping the future of cash management We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the la ...

  • Qualawash

    Operations Manager

    6 days ago

    Qualawash Houston, United States

    Quala is North America's largest independent network of tank cleaning, maintenance, and industrial services offering comprehensive inspections, testing, and repairs for the chemical, food, and transportation industries. We service a variety of bulk containers, including: Tank Tra ...

  • Tricon Residential

    Manager, Operations

    5 days ago

    Tricon Residential Houston, United States

    Tricon Residential Inc. (NYSE: TCN, TSX: TCN) is an owner and operator of a growing portfolio of more than 36,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local com ...

  • Kodiak DGS

    Operations Manager

    2 days ago

    Kodiak DGS Houston, United States

    Overview: · We are seeking an experienced Operations Manager to join our team. As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our company and ensuring that all processes run smoothly. This is a leadership role that requires strong s ...

  • Sand Tech Holdings Limited

    Operations Manager

    3 days ago

    Sand Tech Holdings Limited Houston, United States

    Are you an experienced, operations manager who wants to transform companies around the world with technology and also thrives on building efficient systems and ensuring smooth operations? · If so, then, the Operations Manager, Customer Solutions job might just be the job for you ...

  • Saint Street Swim

    Operations Manager

    4 days ago

    Saint Street Swim Houston, United States

    Are you a talented leader with a caring heart? If you have managerial experience, love kids and love the water, join Saint Street Swim's management team at our award-winning swim schools in your community. We are seeking a leader who will enjoy **FULL AND ACTIVE** days, spent wor ...

  • Kenco Logistics Services, LLC

    Operations Manager

    1 week ago

    Kenco Logistics Services, LLC Houston, United States

    About the Position · This assignment will be responsible for, but not limited to, functions pertaining to the day-to-day operations of the facility including the overseeing and management of the following areas such as KPI achievement, inventory integrity, continuous improvement ...

  • Bolt Fitness Supply

    Operations Manager

    5 days ago

    Bolt Fitness Supply Houston, United States

    A strong work ethic. · - 2+ years of previous operations management/supervisory experience (10 employees or more) Managing in a fitness related field, bilingual English-Spanish, and/or a college degree are a plus. · - 2+ years' experience in driving multiple revenue streams (sell ...

  • Sunstates Security

    Operations Manager

    1 week ago

    Sunstates Security Houston, United States

    Operations Manager - Security · **_ This position offers a full compensation package of over $73,000 - which includes:_** · - **_ Base salary_**: · - **_ Monthly vehicle allowance plus mileage paid at current IRS rate_**: · - **_ Annual performance-based bonus - up to 10% of base ...

  • HomeCraft Gutter Protection

    Operations Manager

    5 days ago

    HomeCraft Gutter Protection Houston, United States

    Our Company is a one of kind product that keeps gutters free of debris and keeps our customers off the ladder. We have been featured in Inc. 5000 and Inc. 500 as the fastest growing gutter protection in the country. We have been featured in Qualified Remodeler as one of the large ...

  • Puttery

    Operations Manager

    2 days ago

    Puttery Houston, United States

    Company Overview: · **_ About Puttery_** · Welcome to Puttery, where we've reinvented the classic game of putting with a modern twist. Our unique course offers exciting challenges at every turn, creating an engaging and social experience for friends and family. Beyond the game, w ...

  • HR Simple, Inc.

    Operations Manager

    2 days ago

    HR Simple, Inc. Houston, United States

    **Position**: Operations Manager · **Reporting to**: President · **Supervisory role**: Operations Team _(including technicians, warehouse helpers, painters, and forklift operator(s))_ · **FLSA Status**:Non**-**Exempt · **Experience**: 3+ Years · **CNC Machinery Experience**:1+ ye ...

  • Allied Universal®

    Operations Manager

    1 week ago

    Allied Universal® Houston, United States

    Operations Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a ...

  • HomeCraft Gutter Protection

    Operations Manager

    4 days ago

    HomeCraft Gutter Protection Houston, United States

    Our Company is a one of kind product that keeps gutters free of debris and keeps our customers off the ladder. We have been featured in Inc. 5000 and Inc. 500 as the fastest growing gutter protection in the country. We have been featured in Qualified Remodeler as one of the large ...

  • Michaels Stores, Inc.

    Operations Manager

    3 days ago

    Michaels Stores, Inc. Sugar Land, United States

    Store - HSTN-SUGARLAND, TX · Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver ...

  • Office Depot

    Retail Operations Manager

    6 days ago

    Office Depot Houston, United States

    **Overview** · At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for freight and logistics activities within the store including inventory pre ...

  • AES Corporation

    Operational Risk Manager

    2 days ago

    AES Corporation Houston, United States

    We are looking for an Operational Risk Manager, this is a dual-faceted role focused on helping our US Renewables business grow in a responsible way by focusing on how our renewable assets are interacting with the market and anticipating new and emerging risks to the enterprise. T ...