Jobs
>
Seattle

    Support Specialist - Seattle, United States - Breville

    Breville
    Breville Seattle, United States

    1 week ago

    Default job background
    Description
    Support Specialist - Specialty Coffee

    About BrevilleOver the past80+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville enhancespeople's lives through the delivery of brilliant innovation and thoughtfuldesign based on deep consumer insights, empowering people to do things moreimpressively or easily than they'd thought possible in their own home andultimately allowing them to "Master Every Moment".

    A career atBreville is truly a one-of-a-kind experience. It's more than working for aglobal leader; it's an opportunity to be a part of something that impactspeople all over the world.

    Job Title: Support Specialist - Specialty Coffee
    Location: Seattle, WA
    Job Type: Full-time / On-site
    Job Overview:
    BRG is a manufacturer of high-end domestic appliances with emphasis on innovation and cutting-edge technology. Within BRG, there is a sub-set of high-end coffee brands such as Baratza & Lelit making up a division named Specialty Coffee with a head office located in Seattle, WA. BRG aims to solve problems in the most simple and elegant manner while supporting our customers with a World class offering. We are looking to hire a new Customer Support Specialist based at our Bellevue, WA office.
    The BRG Specialty Coffee support team is known for providing people-focused care, which is the backbone of our renowned customer support. We provide our customers with guidance on troubleshooting and fixing their grinders and espresso machines remotely. Our goal is to enable our customers to resolve any trouble they are having with their grinder quickly, so they can get back to brewing great coffee. Our vision is to create a team where anyone who encounters us feels cared for, and each member is essential to making that a reality.
    We are searching for someone to join our team who embodies empathy and care; someone who can understand the challenge of not being able to brew your favorite cup of coffee. Grinder experience is not necessary. We will take you through our training program which will equip you with the knowledge required to help our customers.

    Essential Responsibilities
    Provide exceptional support by phone for wholesale and end consumers.
    Provide exceptional support through professionally written emails
    Work with teammates to respond to customer inquiries
    Work with team members to develop a thorough understanding of BRG Specialty Coffee Products including Baratza grinders and Lelit machines
    Provide and maintain strong, professional relationships with other SCBU departments and teams.
    Communicate with Manager or leadership team members any relevant feedback or observed trends
    Send out warranty replacements and accommodation parts through SalesForce

    Qualifications
    Based in the greater Seattle area and able to commute to our Seattle office Mon-Fri
    Ability to connect with people over the phone with kindness and professionalism
    Ability to connect with people over email with kindness and professionalism
    Ability to be patient and positive with frustrated customers
    Demonstrated interest and knowledge in the specialty coffee
    Ability to build positive relationships with team members & coworkers
    Ability to handle multiple commitments, prioritize and manage time efficiently with minimal guidance
    Excellent written communication skills
    Self-motivated with the internal drive and motivation to begin and continue tasks that are in alignment with the team goals

    Bonus, but not required:

    French or Spanish reading, writing and speaking proficiency.

    Physical Demands:
    Ability to work on a computer or phone for an eight-hour period.
    Work in close quarters with others, following appropriate health and safety guidelines for Covid-19 and physical distancing.
    Benefits:
    Competitive hourly pay
    Access to Breville's Health Care plan*
    401K plan*
    Generous staff discounts on Baratza & Breville products
    A friendly team environment
    Growth opportunities
    *probation period where applicable

    Baratza is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state, or federal law. We are a value-driven company and feel that learning from one another is an important part of our culture.
    We look forward to hearing from you Please email your resume and compensation expectations to

    What we offer you:
    • Flexible work arrangements
    • Competitive compensation package
    • A fun and rewarding team environment
    • Opportunity to work for an Australian Stock Exchange listed company
    • Employee assistance program
    • Paid parental leave policy
    • Employee discounts of up to 50% on all our electrical products
    • Corporate health andwellness benefits such as gym discounts, yoga classes, fruit, and more
    To Apply

    Come and make your mark with this global leader by applying today via the Apply Now button.

    Breville Group is proud to be an Equal Employment Opportunity Employer.
  • AccorHotel

    IT Support Specialist

    5 days ago

    AccorHotel Seattle, United States Part time

    Company Description · Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Ol ...

  • FAIRMONT

    IT Support Specialist

    1 week ago

    FAIRMONT Seattle, Washington, United States Part time

    Job Description · Our IT department is looking for a dedicated and service-oriented part-time IT Specialist to help support everyday hotel operations. As an IT specialist, you will play an important role in ensuring hotel systems are working smoothly while using a various IT serv ...

  • Snap

    IT Support Specialist

    5 days ago

    Snap Seattle, United States

    **IT Support Specialist** · Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and ...

  • F2OnSite

    IT Support Specialist

    2 days ago

    F2OnSite Seattle, United States

    Job Description · Job Description · Our client is looking for a IT Support Specialist for 3-6 months+. Hours will be M-F 8 to 5 with an unpaid lunch break Tech should have heavy experience with troubleshooting, ticketing systems, imaging, etc and be comfortable in a fast paced ...

  • Higher Ground Education

    IT Support Specialist

    1 week ago

    Higher Ground Education Seattle, United States

    Higher Ground Education is bringing on an IT Support Specialist to support staff at our rapidly growing network of schools and our Central Team users that support these schools. We plan to open ~50 new schools annually and grow even faster after that. This role will mainly focus ...

  • PEAK Technical Staffing USA

    IT Support Specialist

    3 weeks ago

    PEAK Technical Staffing USA Seattle, United States

    P-CSD-001 · We are looking for an experienced IT Support Specialist at our Seattle HQ office. You are someone who has significant experience with supporting a fast-paced, high-growth environment. You are comfortable working as part of a large, distributed team supporting IT oper ...

  • Mithun

    IT Support Specialist

    3 weeks ago

    Mithun Seattle, United States

    Job Type · Full-time · Description · We are seeking a personable, self-driven IT Support Specialist to provide technical support to our creative team of designers across three offices. You will have a range of responsibilities from hardware and software support to the deploymen ...

  • F2Onsite

    IT Support Specialist

    1 week ago

    F2Onsite Seattle, United States

    Job Description · Job DescriptionOur client is looking for a IT Support Specialist for 3-6 months+. Hours will be M-F 8 to 5 with an unpaid lunch break Tech should have heavy experience with troubleshooting, ticketing systems, imaging, etc and be comfortable in a fast paced envir ...

  • Fairmont

    it support specialist

    5 days ago

    Fairmont Seattle, United States Part time

    Job Description · Our IT department is looking for a dedicated and service-oriented part-time IT Specialist to help support everyday hotel operations. As an IT specialist, you will play an important role in ensuring hotel systems are working smoothly while using a various IT ser ...

  • Breville

    Support Specialist

    1 week ago

    Breville Seattle, United States

    Support Specialist - Specialty Coffee · About Breville Over the past80+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville enhancespeople's lives through the delivery of brilliant innovation and th ...

  • Mohegan

    Support Specialist

    1 week ago

    Mohegan Sun, United States

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES · IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: · $9925/9925$ · Position Summary: · This position is responsible for providing labor support for various positions suppor ...

  • Elyon International

    IT Support Specialist

    3 weeks ago

    Elyon International Seattle, United States

    Job Description · Job DescriptionSalary: $30-$35 per hr DOE · Responsibilities Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware · Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStu ...

  • Insight Global

    Legal Support Specialist

    3 weeks ago

    Insight Global Seattle, United States

    Position: Legal Support Specialist · Duration: 3-month contract + extensions · Location: Onsite in Seattle, WA · Pay Rate: $ /hr · Job Description: · We are seeking a bright and motivated individual to provide temporary support to the North America Regulatory Intelligence, Safet ...

  • Charlie's Produce

    Operations Support Specialist

    2 weeks ago

    Charlie's Produce Seattle, United States

    Overview · Nature's World · Nature's World is a Charlie's Produce company and is an employee owned and operated business that started at the Walker Family kitchen table in Lake Tapps, Washington. They have been delivering premium dried fruit, nuts, trail mixes, candies and oth ...

  • U.S. Department of the Interior

    Management Support Specialist

    2 weeks ago

    U.S. Department of the Interior Seattle, United States

    Clarification from the agency · This announcement is open to current and former Federal career/career-conditional employees in the Competitive service, Reinstatement eligibles, Eligible Veterans, CTAP & ICTAP eligibles, Land Management Workforce Flexibility Act (LMWFA) eligibles ...

  • Infojini

    Desktop Support Specialist

    1 week ago

    Infojini Seattle, United States

    Job Description · Job DescriptionOnsite · Shifts--Priority 1 Night shift: 11pm – 9am Wednesday through Saturday (4x10hour) · Priority 2 Swing Shift: 2pm – 12am Sunday through Wednesday (4x10hour) · Below is the job description for the position: · Position Title- Desktop Support ...

  • Bruker

    Principal Product Support Specialist

    1 week ago

    Bruker Seattle, United States

    Overview · As a key liaison between various support functions and field teams, including Product Support Engineers, R&D and Field Service Engineers, the individual will contribute to the diagnosis and resolution of complex technical challenges. The ideal candidate will have a st ...

  • Moffatt & Nichol Engine

    Senior IT Support Specialist

    2 weeks ago

    Moffatt & Nichol Engine Seattle, United States

    Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Senior IT Support Specialist to join our Seattle office. The Senior IT Support Specialist provides advan ...

  • McGee Air Services, Inc.

    Operations Support Specialist

    1 week ago

    McGee Air Services, Inc. Seattle, United States

    24-Feb-2022 to 25-Apr-2022 (PST) · Seattle, WA, USA · 22.83 · Hourly · Full Time · *Health Benefits and Travel Privileges* · **OPERATIONS SUPPORT SPECIALIST** · The Operations Support Specialist provides support to station operations in a variety of team member focused cap ...

  • Fetch Package

    Logistics Support Specialist

    1 week ago

    Fetch Package Seattle, United States

    **Logistics Support Specialist** · at Fetch Package Seattle, Washington, United States Were hiring a **Logistics Support** **Specialist**. As the Logistics Support Specialist, you will report to the On-site Experience Supervisor and work closely with various teams at one of our ...