Lukas Heaton

My experience being neurodivergent and part of the LGBTQ+ community has given me a window into what it is like to be at a societal disadvantage. At the same time, I understand that all groups and individuals face their own unique challenges. I strive to address these challenges in ways that make our world a more equitable, empathetic place, primarily through program development, advocacy and direct support.

PROFESSIONAL SKILLS

Adaptability   •   Organization   •   Initiative   •   Mindful Communication   •   Patience         

Case Management 

Three years’ experience coordinating services, making referrals, and providing care to clients; includes creating and following individualized plan of care, and advocating for client needs

Cross-Sector Collaboration 

Four years’ experience collaborating with providers and community agencies, resulting in higher quality of care for clients and improved communication among care team members 

Direct Support

10+ years’ experience working with older adults, people of color, immigrants, people with disabilities, the LGBTQ+ community, and unhoused populations to enhance quality of life 

RELEVANT EXPERIENCE

Assistant Team Leader, AmeriCorps NCCC Summer of Service | June 2023 – August 2023

• Partnered with local nonprofits to facilitate Aging in Place for lower income residents   
• Identified barriers to resource distribution and took initiative to implement changes
• Made repairs and installed safety kits in older adults’ homes to increase safety

Caregiver, Home Instead & Barbara Lippke | June 2021 – May 2022

• Provided assistance with activities of daily living to older adults in Seattle
• Facilitated communication between clients, family members, and healthcare providers 

Care Coordinator, HIV Alliance | July 2019 – April 2021

• Coordinated social and medical services for caseload of 80-100 clients 
• Helped clients register for Medicare and Medicaid insurance during open enrollment 
• Referred clients to addiction treatment, mental health support, and dental care
• Educated newly diagnosed Poz clients about HIV/AIDS

Public Service Specialist, City of Hillsboro | June 2017 – September 2018

• Assisted in designing adaptive recreation program for people with disabilities 
• Worked with unhoused individuals to make recommendations to City’s task force

BS, Social Sciences 

BA, Spanish Language 

University of Oregon (2016)