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    Operations Support Specialist - Seattle, United States - McGee Air Services, Inc.

    McGee Air Services, Inc.
    McGee Air Services, Inc. Seattle, United States

    2 weeks ago

    Default job background
    Description

    24-Feb-2022 to 25-Apr-2022 (PST)

    Seattle, WA, USA

    22.83

    Hourly

    Full Time

    *Health Benefits and Travel Privileges*

    **OPERATIONS SUPPORT SPECIALIST**

    The Operations Support Specialist provides support to station operations in a variety of team member focused capacities including timekeeping, scheduling, staffing (resource planning), and dispatch functions. Duties for this role can be related to short-term daily operations and/or long-term resource planning activities. Station working titles may include: Timekeeper, Scheduler, Staffing Specialist or Dispatch Specialist.

    **KEY RESPONSIBILITIES**

    **Timekeeping**

    Communicate with team members and supervisors to rectify and resolve open timecard exceptions with timekeeping software within 24 hours

    Ensure time and attendance records are submitted within established deadlines

    Reviews timecards to ensure compliance with reporting policy and for accuracy of timekeeping calculations

    Perform a variety of clerical duties including typing, filing, record keeping, proofreading and processing information

    Maintain a variety of logs, records and files including compiling information from various sources and preparing summaries or reports related to attendance and staffing data

    Maintain and process daily Time Exception forms and Timecard logs

    Prepare and organize trade request and overtime documentation

    Organize and distribute paychecks and paystubs to team members

    Assure the timely duplication and distribution of a variety of records, reports and other materials as directed

    **Staffing and Scheduling**

    Responsible for updating and oversight of the current staffing schedule

    Monitor the flight schedule to ensure highest internal staffing utilization

    Interacts with team members and processes operation reassignments and crew swaps

    Provide solutions for current and upcoming operations regarding shift assignments and provide solutions to the operational leadership team

    Coordinates shift bids to meet operational needs and according to labor agreement requirements

    Monitors situations through times of irregular operations and unscheduled events to recommend staffing adjustments

    **Dispatch**

    Responsible for updating and the oversite of the transfer runner schedule

    Monitor the schedule to ensure highest internal staffing utilization

    Interact with team members and leadership to effectively implement transfer runner reassignments

    Provide solutions for current and upcoming operations regarding shift assignments and provide solutions to the operational leadership team

    Monitors situational awareness through times of irregular operations and unscheduled events

    Escalate any concerns to Management and make necessary recommendations

    **Other**

    Operate in a fast-paced and ever-changing environment to help meet and exceed operational targets while maintaining service, timeline, and compliance requirements

    Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride

    Other duties as assigned

    **QUALIFICATIONS**

    A minimum of one (1) year of successful experience related to scheduling and/or time and attendance or resource (staffing) planning experience required

    Proficient to advanced level Microsoft Excel experience required depending on job duties

    Proven ability to successfully interact with team members and leadership in a fast paced and often rapidly changing environment

    Broad understanding of airline operations preferred

    Must work with minimal supervision

    Flexibility to work varied shifts, weekends, holidays

    Detail oriented mind-set a must

    Hands-on, high-energy approach essential

    High school diploma or equivalent required

    Must be at least 18 years of age

    Must be authorized to work in the U.S.

    CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive. McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

    Equal Opportunity Employer/Veterans/Disabled

    **McGee** **Air Services- An Alaska Airlines Company**

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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