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    IT Support Specialist - Seattle, United States - Tailored Management

    Tailored Management
    Tailored Management Seattle, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Join our client, an American company that develops, markets, and operates a mobile app, offering ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery.

    Shift timings and pay: General working hours and pay rate is $32.29/hr (weekly pay) - 40 hours per week.

    Job Description:

    • Searching for an experienced IT Support Specialist. You are someone who has significant experience with supporting a fast-paced, high-growth environment. You are comfortable working as part of a large, distributed team supporting IT operations and remote offices across the country.

    Responsibilities:

    • Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware.
    • Build and deploy laptops and desktops using standard deployment tools (JAMF, LANDesk, DeployStudio, Deep Freeze)
    • Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio, and video conferencing
    • Deploy and support software to end-users.
    • Respond to support requests in the IT Helpdesk both in person and via a ticketing system.
    • Manage inventory for hardware and software.


    Experience/Requirements:

    • 2-3+ years of experience in IT support roles. Basic networking skills, including an understanding of servers, switches, Wi-Fi, etc.
    • Knowledge of administration of Apple computer products using enterprise management tools
    • Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence
    • Strong OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude
    Company DescriptionWe are a global staffing firm, based out of Columbus, Ohio that services large Fortune 100 and Fortune 500 clients across the US and Canada. We have the unique capacity to support programs across the country from a single location and we're dedicated to developing strong relationships with career seekers and long-term partnerships with our clients.

    Company Description

    We are a global staffing firm, based out of Columbus, Ohio that services large Fortune 100 and Fortune 500 clients across the US and Canada. We have the unique capacity to support programs across the country from a single location and we're dedicated to developing strong relationships with career seekers and long-term partnerships with our clients.
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