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    IT Support Specialist - Los Angeles, United States - VOALA

    VOALA
    VOALA Los Angeles, United States

    4 days ago

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    Description
    IT Support Specialist - Careers At Volunteers of America Los Angeles

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    IT Support Specialist


    Location:
    Los Angeles, CA

    Job ID:

    1170

    Salary:
    $ $35.62 Per Hour

    Area of Interest:
    Information Technology

    Division:
    Corporate

    Shift Type:
    Day

    START YOUR APPLICATION

    About Us:

    VOALA
    Helping Our Most Vulnerable Change Their Life Stories

    Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.


    VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.

    Learn more at


    PAY RATE:
    $33.84-$35.62 PER HOUR

    CORPORATE
    Serving those who serve others – Supporting over 120 social service programs with responsive administrative and logistical efforts.

    JOB SUMMARY AND PURPOSE

    The Information Technology Support Specialist provides hardware and software support for stand-alone and LAN PC users, including upgrades, installation, troubleshooting and maintenance.

    The IT Support Specialist supports both Corporate headquarters, and various program locations, as directed. This is an on-site position.

    DUTIES AND RESPONSIBILITIES
    Installs components, analyzes and diagnoses problems and repairs systems
    Assists to plan and maintain computer infrastructure for office and classroom systems
    Works with Corporate IT Operations Manager to implement new hardware/software applications
    Maintains currency on software applications, expert on IT systems in use at
    VOALA
    Train corporate and program staff in new program applications; provides ongoing training and technical assistance to staff
    Oversee 3rd party technicians and consultants as needed
    Other duties as assigned
    Qualifications

    REQUIREMENTS:
    Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

    EDUCATION:
    Associates Degree in Computer Science or related field Or

    Two years IT-related experience


    EXPERIENCE:
    Three years' progressively responsible experience in PC hardware

    PREFERRED QUALIFICATIONS:
    Bachelor's Degree in Computer Science
    Experience in troubleshooting PC applications (software)
    Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

    This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

    If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.


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