- Coordinates all customer requirements of assigned area including trailer size, loading and unloading requirements and daily customer commitments for priority
- Schedule appointment times for freight-contact customer and let them know what we can schedule and what we can't
- Coordinates changes and updates with Load Planners
- Monitor service for assigned accounts
- Responsible for the transactions of daily tenders—EDI
- Provides constant communications of service issues to appropriate personnel and departments
- Compiles and reports turndowns on call sheet, based on loads solicited
- Coordinates pre-book/overbook freight
- Coordinates and completes data entry – provides modification and corrections
- Provides assurance that all necessary information is available to customers in a timely fashion
- Oversees the success and timely status of reporting on all loads
- Maintains positive and encouraging working relations with customers
- Other duties as needed
- Ability and availability to work flexible hours as needed
- Computer applications proficiency in MS Office
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work in a team environment
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Service Representative
3 days ago
SafetyMed Houston, United States**JOB POSTING** · **SERVICE REPRESENTATIVE** · **About Us**: · SafetyMed is one of the premier distributors in Texas of Medical AED defibrillators, First Aid, Fire Extinguishers, and Safety Supplies for more than 20 years. We are a small company with a dedicated and growing workf ...
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Customer Service Representative
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Prodensa Houston, United StatesEl Representante de Servicio al Cliente es responsable de brindar un excelente servicio al cliente en su territorio asignado y/o con cuentas asignadas mediante la utilización de un conocimiento excelente y profundo de los productos de la empresa, así como de los miembros del equi ...
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Field Service Representative
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Customer Service Representative
2 days ago
TeamOne Logistics Houston, United StatesTeamOne Logistics based in Alpharetta GA, is a nationally recognized third-party logistics partner exclusively focused on asset-based transportation in the Logistics Industry. With over 100 locations across the country and growing, a key component of our success is our people. · ...
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Customer Service Representative
14 hours ago
Vibration Mountings and Controls Inc Houston, United States: · The Customer Service Representative has general customer service responsibilities for VMC customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entr ...
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Client Services Representative
1 day ago
Suveto Houston, United StatesSunset Animal Hospital is looking for an experienced**full-time Client Services Representative t**o join our Team We are proud to serve the Houston, TX area for everything pet-related. · At Sunset Animal Hospital, our our singular goal is to provide compassionate medicine of the ...
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Customer Service Representative
1 week ago
DXP Enterprises Houston, United StatesResponsibilities of the **Customer Service Representative **include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, ...
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Customer Service Representative
14 hours ago
TriSMART Solar LLC Houston, United StatesTriSMART Solar is a full-service provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support ...
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Customer Service Representative
5 days ago
Atlas Credit Co. Houston, United StatesCompany History · Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven ...
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Guest Service Representative
14 hours ago
Houston Zoo Houston, United StatesJoin an enthusiastic team that provides a fun, unique and inspirational experience fostering appreciation, knowledge, and care for the natural world. The Houston Zoo aspires to be recognized by peers, staff, and general public as a leader among conservation efforts, delivering ex ...
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Market Services Representative
14 hours ago
BlueTeam Houston, United States**Market Services Representative - Private Sector - BlueTeam** · **This position is onsite in Houston, TX** · **We are** · **BlueTeam **is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our cl ...
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Customer Service Representative
3 days ago
Interbuild Construction L.P. Houston, United StatesOverview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is ...
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Technical Service Representative
2 days ago
Ezee Fiber Houston, United States**Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The technical support representative is the first point of contact for customers and others who c ...
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Field Service Representative
1 day ago
Ram Products Co Houston, United StatesEnjoy freedom from a desk and serve the Houston metro area in our mobile warehouse, providing quality service to customers. · **What will you love about being a Field Service Representative?** · - Be a part of a quality team · - Develop personal relationships with customers · - S ...
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Support Service Representative
6 days ago
Senior PsychCare Houston, United States**Senior PsychCare has an immediate need for a Support Service/Documentation Specialist** · The **Support Service Representative** is an** Entry Level** position that works within the Patient Intake Department and is primarily responsible for assisting the clinicians and clients ...
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Member Service Representative
1 week ago
BP Federal Credit Union Houston, United States: Member Service Representative who will provide excellent quality service to current and potential members, team members, and businesses via face-to-face, telephone and written communication. Possess the knowledge to answer questions, research and solve problems, perform routine ...
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Customer Service Representative
14 hours ago
Empire Elite Enterprise Houston, United States**JOIN OUR TEAM** · Become part of our close-knit family of passionate individuals dedicated to making a difference. As a Fundraiser, you'll have the chance to impact important causes by raising awareness and garnering support. · **What To Expect**: · - Act as representative on b ...
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Customer Service Representative
1 week ago
NewTechWood Houston, United StatesWe are looking to hire a dedicated, empathetic and dynamic Customer Service Representative to join our team. As a Customer Service Representative, you will be a point of contact for our valued customers to make sure they receive support and assistance with their inquiries. · **Du ...
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Customer Service Representative
1 week ago
Empire Elite Enterprise Houston, United States**JOIN OUR TEAM** · Become part of our close-knit family of passionate individuals dedicated to making a difference. As a Fundraiser, you'll have the chance to impact important causes by raising awareness and garnering support. · **What To Expect**: · - Act as representative on b ...
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Patient Service Representative
2 days ago
Solis Mammography/ Washington Radiology Houston, United States**Solis Mammography** is seeking a **Patient Service Representative** responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography to provide outstanding pati ...
Port Services Customer Service Representative - Houston, United States - NFI
Description
The Customer Service Representative is responsible in ensuring customer satisfaction in responding to the needs and requests, in addition to booking of freight to meet company revenue goals.
Shift: Monday -Friday 8 AM to 5 PM
Essential Duties & Responsibilities:
Job Related & Physical Requirements:
Experience, Education, and Training: