Field Service Representative - Houston, United States - Ram Products Co
Ram Products Co
Houston, United States
Verified Company
2 weeks ago
Description
Enjoy freedom from a desk and serve the Houston metro area in our mobile warehouse, providing quality service to customers.
What will you love about being a Field Service Representative?
- Be a part of a quality team
- Develop personal relationships with customers
- Solve issues and provide solutions
Why should you want to work for Ram?
What makes Ram Products exceptional is our Team. From the beginning, we have placed a high value on people and relationships.
The culture and the family environment being lived out every day by our Team carries over to our customers as well, making our work more fun and our connections more meaningful.
Position Description
The Field Service Representative (FSR) will always work with integrity, demonstrate a desire to serve others, and possess the ability to solve problems.
What can I expect in my role as an FSR?
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Account Service: servicing existing accounts to grow revenue, develop relationships, expand product line, and demonstrate products.
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Administrative Duties: operating within the ERP and CRM systems as well as accurately bill, restock and maintain inventory levels of our products.
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Product Knowledge and Business Development: develop a working knowledge of general product categories through training and on-the-job experience.
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Understanding: understand each customer's needs to provide real, effective solutions.
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Deliver:deliver exceptional customer service.
Are you who we're looking for?
- Ability to communicate effectively and collaborate with others.
- Ability to work independently, with a high degree of selfmotivation and problemsolving skills.
- Experience in a customerfacing position.
- Willing to travel up to 25%.
- Industrial experience is a plus
You'll also need:
- High School Diploma, GED, or High School Equivalence Certificate.
- A valid divers license with excellent driving record.
- To be able to lift 2550 pounds on customer calls.
Not only does Ram have a great culture, but we also have a robust employee benefits package.
- Medical Insurance
- Prescription Coverage
- Dental Insurance
- Vision Coverage
- Health & Wellness programs
- Disability Insurance
- Employee Assistance Program
- Paid vacation and personal time off
- Bonus structure based on measurable outcomes
- Performance recognition
- Personal and professional development
- 401(k)
- 401(k)
Technician, Tech, Automotive, Manufacturing, Industrial, Maintenance, Repair
_ Minimum Qualifications_
- High school Diploma, GED, or High School Equivalence Certificate.
- A valid divers license with excellent driving record.
- Excellent analytical, written, and verbal communication skills.
_ Preferred Qualifications_
- Associate degree
- Experience working in an industrial environment.
- Experience working in the MRO industry.