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    Customer Service Representative - Houston, United States - Prodensa

    Prodensa
    Prodensa Houston, United States

    1 week ago

    Default job background
    Description


    El Representante de Servicio al Cliente es responsable de brindar un excelente servicio al cliente en su territorio asignado y/o con cuentas asignadas mediante la utilización de un conocimiento excelente y profundo de los productos de la empresa, así como de los miembros del equipo dentro del Departamento de Servicio al Cliente y Ventas.

    Se asocia de manera efectiva con el Gerente de Ventas de Territorio para impulsar las relaciones con los clientes.
    Identifique, investigue y resuelva los problemas de los clientes con Microsoft Business Central.

    Responde de manera urgente y precisa a todas las solicitudes de los clientes, incluidas cotizaciones de precios, muestras y consultas adicionales.

    Asóciese con el equipo de la cadena de suministro para garantizar la comunicación con los clientes sobre problemas con los pedidos, etc.

    Cree presupuestos de precios para artículos estándar y asóciese con Engineering/Product Management para fijar precios en artículos no estándar.
    Crea órdenes de compra, facturas y devuelve buenas notas y comparte con el departamento apropiado para que actúe.

    Educación y experiencia:
    5 años de experiencia en servicio al cliente.
    Licenciatura preferiblemente en Negocios u otro campo relacionado.
    Se requiere experiencia con Microsoft Suite, incluidos Excel, Word y Outlook.
    Se valorará la experiencia con Microsoft Dynamics Business Central.

    #J-18808-Ljbffr


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