Client Services Representative - Houston, United States - Suveto
Description
Sunset Animal Hospital is looking for an experienced
full-time Client Services Representative to join our Team We are proud to serve the Houston, TX area for everything pet-related.
The
Client Services Representativewill provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff.
Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
The position is full-time, nights and weekends are required.Requirements:
- Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
- Know vaccination protocol and common veterinary terms.
- Oversee the clinic flow.
- Manage and assist client in the euthanasia paperwork and aftercare process.
- Discuss payment choices with clients.
- Maintain knowledge of extension numbers to reach employees throughout the network.
- Assist in emergency situations by expediting calls to triage staff members.
- Perform other job duties as assigned.
We offer a generous benefits package including top hourly pay in our region and strive to maintain work-life harmony, medical dental, vision insurance, paid time off, 401k plan with an employer match, discounted veterinary services, and being a part of one of the most respected clinics in our area.
Requirements:
- High School Diploma or equivalent required.
- At least 1 year working within a
VETERINARY FIELDrequired. - Must be computer literate; basic computer skills with ability to navigate new software.
- Excellent communication skills.
- Ability to multitask.
- Ability to work well within a team environment.
Compensation:
N/A
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