Customer Service Representative - Houston, United States - Al Johnson - State Farm Agent
Description
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive
:
- Salary
- Health benefits
- Paid time off (vacation and personal/sick days)
- Commission only
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills written, verbal and listening
- Peopleoriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multitask
- Ability to effectively relate to a customer
- Bilingual
- Spanish preferred
- Bilingual
- Mandarin preferred
- Bilingual
- Vietnamese preferred
- Property and Casualty license (must be able to obtain)
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