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    Operations Business Analyst - Chicago, United States - StoneX Group

    StoneX Group
    StoneX Group Chicago, United States

    2 weeks ago

    Default job background
    Description

    Overview:

    Connecting clients to markets and talent to opportunity

    With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, were a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets focusing on innovation, human connection, and providing world-class products and services to all types of investors.

    Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

    Business Segment Overview:

    Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, youll have the opportunity to optimize processes and implement game-changing policies.

    Position Purpose:

    The Business Analysis will work closely with business leads and Operations team members, project teams and technical staff to elicit and document business requirements, as well as develop and be responsible for project success criteria. The Business Analyst will need to thrive in a fast-paced, collaborative team
    environment, and have strong problem-solving skills with a drive to understand and ask how things work. The goal will be to assist in delivering valuable solutions which meet customer needs. The ideal candidate is team-oriented, collaborative, and focuses on delivering value in everything we do.

    Responsibilities:

    Primary duties will include:

    Prioritize issues, tasks, and projects daily, for both the analyst and the team
    Including assessing risks of various solutions and prioritizes competing business demands
    Identify and communicate to product/project stakeholders
    Partner with operations staff to understand and/or create the vision and business value for the domain/project
    Elicit and compose business requirements from stakeholders for development team
    Manage business requirements throughout the product/project life cycle and in some cases manage small projects
    Assist in managing communication to stakeholders to solidify needs, identify risks and dependencies, and provide education on enhancements in a timely manner
    Identify and resolve and/or escalate roadblocks, issues, and conflicts in a timely fashion
    Creates business process maps and workflow designs
    Ability to analyze and map data
    Facilitate effective meetings
    Practice continuous improvement independently and with project and product teams
    Uses and implement industry standards as it fits the needs of Stonex
    Perform other duties as assigned
    Maintain prompt and regular attendance
    This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed

    Qualifications:

    To land this role you will need:

    5+ years direct work experience in a business analysis, business process and requirement elicitation, documentation, support, or testing capacity

    Must be adept at conducting research into project related items, issues and products
    Must be able to learn, understand and apply new technologies
    Ability to effectively prioritize and execute tasks in a high-pressure environment
    Ability to manage multiple projects and work effectively under time constraints as necessary

    Able to work with a minimum of supervision
    Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
    Ability to remain flexible during times of change and react to project adjustments and alterations promptly, efficiently and positively
    Ability to work with co-located teams
    Excellent verbal, written and relationship skills used to interact with a global group of technical and non-technical people
    Strong data extraction and manipulation skills. Experience with data mapping and using SQL
    Proven ability to build effective and successful relationships within and outside the organization
    Ability to lead projects when needed
    Strong customer service and orientation in execution
    Attention to detail is a must
    Experience working both independently and in a team oriented, collaborative environment
    Exercise good judgment in high stress situations
    Excellent organizational and multitasking skills
    Strong work ethic and emphasis on attention to details
    Must be authorized to work in the US for any employer

    What makes you stand out:

    Industry experience in financial services trading firm is preferred

    Knowledge of futures industry operations is beneficial
    JIRA experience preferred

    Education / Certification Requirements:

    4-Year College Degree

    Working environment:

    5 Days On-Site

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