Technical Business Analyst - Chicago, United States - Catalyst Consulting Group

Catalyst Consulting Group

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who We Are

Catalyst is a leader in delivering elegant, high-impact solutions designed, built, and implemented by our world-class team, exceeding our clients' expectations, and setting them up to delivery first-class services to their customers.

And though we are made up of highly sought-after technologists, analysts, designers, and managers, we are so much more We are artists, athletes, musicians, culinary experts, reading enthusiasts, parents, and friends mixing our diverse backgrounds with our united passion and expansive technical knowledge to deliver WOW solutions.

Responsibilities include:

Analyze our clients business processes and objectives, and how technology can be applied to achieve them,
Develop detailed specifications for new systems or modifications to existing ones,
Serve as a liaison between business units and technical teams during system implementation,
Create clear and precise user stories based off gathered requirements,
Test new systems to ensure they meet business requirements and user needs,
Train users on new systems and provide ongoing support,
Monitor systems after golive to ensure they are meeting business needs and make recommendations for improvements,
Prepare reports on system performance and usage metrics,
Stay up to date on new technology trends and developments and how they can be applied to business needs,
Identify potential risks associated with proposed technology solutions and coordinate with project manager to develop mitigation plans,

What you'll need to be successful:

Bachelor's degree in business, computer science, or related field,
5+ years professional experience in business analysis, systems analysis, or a related role,
Exceptional analytical and problemsolving skills,
Ability to understand complex technical concepts and communicate them to nontechnical staff,
Strong facilitation and requirements gathering skills,
Excellent written and verbal communication skills,
Experience with Agile methodology,
Experience working in the software development industry,
Experience working in public sector, a plus.
Experience defining requirements for Salesforce implementations, a plus
Experience with SAP, a plus

How we'll set you up for success: