Syed Sajid Mehdi

At Humana, I improved user experience for B to B and Humana Agents, resulting in 97% positive user feedback on user tests. I also accelerated project onboarding speed by 30% of Salesforce Devs by presenting clear and concise info on Humana's branding & style guide fundamentals. Additionally, I have designed complex transactional user interfaces and interactions for the web, mobile, and cross-channel experiences.

At JP Morgan Chase, I reduced development time and cost by 35% by simplifying complex interactions into simple mockups that both the team and developers could easily understand. At MSI, I increased user satisfaction and findability of information by 95%.

My expertise includes wireframing & interactive prototyping, information architecture, usability testing, and user-centered design. I have experience using Figma, Sketch, Framer, Axure RP, and InVision.

I worked within the Humana business healthcare benefits line of business. My responsibility was to improve the user experience for the B to B, customer facing and internal applications used to sell insurance and track client sales.

• I lead the creation of early design sketches and end state vision/design prototypes to help inform the Product Manager, Business Analyst and Business partners. 
• I ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly.
• I design wireframes which factor in business goals, development platform capabilities, design standards and user needs.
• Along with my wireframes I also present user interaction flows, screen flows, UI specifications, taxonomies in order for the team to make an informed layout decision.
• I am able to design complex transactional user interfaces and interactions for the web, mobile and cross channel experiences.
• I am an advanced user of Sketch/InVision/Axure and have done few projects within Figma.
• I partner up with our Research team to facilitate ongoing user testing, discovery and iteration of my wireframes. I also participate during user testing to gain an understanding of user reactions and translate user research into design improvements. 
• I work with the Content Strategy team to continuously improve content placement, navigation and site architecture via card-sorting and quantitative research.
• I work with the Content Strategy team to continuously improve content placement, navigation and site architecture via card-sorting and quantitative research.