Retail Operations Business Partner - Wilmington, United States - Curaleaf

Description

Curaleaf Holdings, Inc

(CSE:

CURA) (


OTCQX:

CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant.

As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Curaleaf, Select, and Grassroots provide industry-leading service, product selection and accessibility across the medical and adult-use markets.

In the United States, Curaleaf currently operates in 17 states with 147 dispensaries and employs nearly 5,200 team members.

Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction and production.

Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is

Rooted in

Good.

We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes.

Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Social Responsibility | Curaleaf | Cannabis with Confidence

Our Mission:
To enhance lives by cultivating, sharing, and celebrating the power of the plant.

Our Vision:

To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:
Lead and Inspire.
Commit to Win.
ONE Curaleaf.
Driven to Deliver Excellence.
This role will cover the Northeast Region.

The candidate must reside in one of the following states:
PA, MD, NY, NJ, CT
At Curaleaf, we have a passionate commitment in everything we do.

From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we've committed to fostering a diverse and inclusive experience for all.

Who You Are:

As the Retail Operations Business Partner, you will serve as a primary member of the National Operations Team and will drive change and ingenuity within the cannabis industry.

You will work collaboratively with members of various leadership teams to implement operational excellence, drive revenue, and will be responsible for coaching, supporting, and inspiring team members nationally.

Additionally, as the Retail Operations Business Partner, you will support the development of national, regional, and local initiatives using open and supportive communication methods to encourage productivity and successful execution and outcomes.

You are passionate about motivating teams, providing excellent service to our internal customer, ensuring retail operations run smoothly and efficiently and helping drive and maximize sales in the company.

The role is accountable to work directly with Field Teams to drive efficiency and sales in all Curaleaf stores.

What you will do:
Always delivering on commitments and making things happen on a national scale
Proactively influence projects to secure success
Establish team goals, develop others and model how we work together
Ensure operational, procedural, and performance compliance for our national retail locations
Become an operational expert and "go to person" for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainings
Coaching Managers in creating operational excellence and a positive guest experience
Create, maintain, and analyze effective procedures and KPIs across a national scope
Collaborate with cross-functional teams to identify areas of growth and improvement companywide sales
Oversee the development of national initiatives for implementation in respective area of responsibility
Demonstrating a broad knowledge of the national business strategy
National P&L analysis
Identifying business opportunities across multiple markets within both medical and adult use states
Provide ongoing support and partnerships with Managers, Senior Managers, Directors and VPs
Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
Review, manage and develop vendor national relationships
Work closely with Retail Systems team for new system implementations, existing system improvements
and maintenance
Work collaboratively with New Store Opening stakeholders across the country to ensure successful store
openings and product launches
Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
Setting and agreeing to national stretch goals for yourself and others, measuring against key business drivers

What you bring:
Bachelor's Degree (preferred) in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environment
Multiunit or National scope experience required
Tenacity, flexibility, and agility with endless curiosity
Good sense of humor
Ability to assess changing market conditions and competitor activity across the country Enjoys collaborating with cross functional partners as well as excelling on solo projects
Ability to develop efficiencies to drive sales and create change nationally
Impeccable verbal and written communication skills
Strong interpersonal, networking, and negotiation skills
Extensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)
Meticulous attention to detail with the ability to organize and prioritize national projects
Exceptional critical thinking, problem-solving, and time management skills
Demonstrates resilience in the face of setbacks, sustaining personal, team and national output
Thrive in a customer first environment, can coach, and hold others accountable for exceptional results
Advanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)
Expected travel ~50% of the time (vehicle, air)

What We Offer:
Competitive Pay
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life/AD&D Insurance
Short- and Long-Term Disability
Community Involvement Through our Rooted in Good Initiative
Employee Resource Groups
Employee Referral Payment Program
Paid Time Off (PTO)
Employee Assistance Program
Employee Product Discounts

Curaleaf Awards and Achievements:
2023 Ragan's Top Places to Work
2020 Cannabis Doing Good's Good Neighbor Award
2020: Minorities for Medical Marijuana's Diversity & Inclusion Award
Follow us on Social Media

Instagram:

Twitter:
@Curaleaf_Inc
Not all benefits listed above are available to all employees at all locations.
Curaleaf is an equal opportunity employer.

Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as requires by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.
What interests you most about working with Curaleaf?

Do you have experience in retail or hospitality management?

• If you answered "Yes" to the previous question, how many years of experience do you have in retail or hospitality management?

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Do you have experience in multi-unit retail or hospitality management?

• If you answered "yes" to the previous question, how many years of multi unit experience do you have?

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Are you able to travel 50% of the time?

• What is your minimum acceptable base salary?

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What is your current home/mailing address with street, city, state, and zip?

Think of the answer as if we were to mail something to you

Are you comfortable working in an environment with plants (fragrance, pollen, plant matter)?

• Are you a current or former Curaleaf employee?

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Will you now or in the future require sponsorship for employment?

• For government reporting purposes, we ask candidates to respond to the below self identification survey.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Curaleaf's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Curaleaf's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Gender

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Gender

Are you Hispanic/Latino?

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Are you Hispanic/Latino?

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

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Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to:
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