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    Account General Manager - Sacramento, CA, United States - Gainwell Technologies

    Gainwell Technologies
    Gainwell Technologies Sacramento, CA, United States

    1 week ago

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    Description

    **Account General Manager - Dental**

    **Please wait...**

    **Location:** Sacramento, CA, US, 95691 **Job Summary:**

    At Gainwell, we embrace complex challenges with trusted expertise to delivery transformational outcomes. We empower clients through innovative technologies and solutions to deliver great health and human services outcomes. Our values are:

    Absolute accountability

    Unmatched employee experience

    Purposeful collaboration

    Uncompromising integrity

    Meaningful innovation

    Operational excellence

    Our clients, across 50 states and territories, trust us to support over 58 million recipients and beneficiaries with over 2 billion claims and encounters processed annually. Come join the Gainwell team by applying for the following role.

    Gainwell is looking for an Account General Manager with high energy and creativity to work with an innovative and transformative client supporting one of the largest and most complex Medicaid dental programs in the country. In this role, you will:

    Cultivate client relationships and be the voice of Gainwell as a trusted advisor and thought leader

    Develop a client-centered innovation agenda to proactively engage with client on their business needs and goals

    Harness Gainwell innovative spirit to meet and exceed contractual commitments

    Grow the business through active listening, inquiry, and pairing needs to Gainwell unique value

    Lead, guide, mentor and grow the team

    Manage the financial quality of the account

    **Job Description**

    **Responsibilities:**

    Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, or techniques

    Develops strategy and set functional policy and direction.

    Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

    Leads large, cross-division functional teams or projects that affect the organizations long-term goals and objectives.

    Contributes to the development of innovative principles and ideas

    Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovated solutions

    Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives.

    Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP)

    Leads, coordinates, and manages the long-term, consultative, client relationship to become the clients trusted advisor

    Establishes and manages, a program to achieve client service excellence

    Meets or exceeds financial commitments

    Delivers on companys contractual commitments, technical or process innovations

    Enforces a change management mechanism for requests outside the agreed scope

    Ensures a strong governance framework and meeting cadence within company and between company and the customers

    Leads all employees who provide services to the client, either directly or indirectly

    **Education and Experience:**

    Bachelors Degree or equivalent, MBA or equivalent preferred

    10-12 years experience in account leadership roles such as sales, delivery or business management

    At least five (5) years previous account management experience in managing State Medicaid Management Services

    Previous experience with a Medicaid Management System or with major operations-related components of an Medicaid Management System or other large healthcare systems and an ongoing relationship management with a large client.

    Experience working in a matrixed environment

    Experience in IT industry required and vertical industry preferred

    P & L, sales and risk management skills required

    **Knowledge and Skills:**

    General Management Skills

    Consultative sales skills

    Financial Acumen

    Knowledge of IT Industry, including trends and competitors

    In depth knowledge of vertical industry

    Change Management skills

    Strong communication skills

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