General Manager - Elk Grove, United States - ClearChoice Dental Implant Centers

Mark Lane

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Mark Lane

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Description

General Manager


ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States.

Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence.

Beyond restoring teeth, this is about people getting their lives back.

ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives.

When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services.

Come help us write the next chapter of our story


Summary:

At ClearChoice, our objective is to ensure the highest quality of care by not only using
specialists to deliver treatment, but to have all the specialists at one location, working together
as a team, and supported by state-of-the-art imaging equipment and an on-site lab. We are
committed to providing life-changing procedures to our patients while they experience world
- class customer service.
The General Manager will manage the business operations of a $15MM+ operation through the
development of strong partnership relations with Doctors, the Management Group and the staff.
This position ensures the alignment of the practice with the core purpose and beliefs of the
network. You will also manage the financial performance of the practice, employee performance
and development of existing and new processes.


Essential Functions:


  • Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

  • Reviews analysis of activities, costs, operations and forecast data to determine center
progress toward stated goals and objectives. Create efficiencies within the Center

Operations

  • Confers with divisional leadership and Center Doctor to review achievements and
discuss required changes in goals or objectives resulting from current status and

conditions

  • Participates in formulating and administering company policies, directing and
coordinating all divisional department activities to develop and implement long-range

goals and objectives to meet business and profitability growth objectives

  • Responsible for ensuring best practices are in place. Able to manage scheduling
efficiency, problem solve spontaneously and proactively plan ahead. Responsible for

ensuring the development of center staff is scheduled and able to coach and manage

performance as necessary.

  • Reviews and approves preparation of accounting analysis for budgetary planning and
implementation, production efficiency, financial reporting, budgetary planning and

submittal for capital expenditures


Sales Focused Experience:

  • Assisting potential patients in the decision making process utilizing the ClearChoice
consult process

  • Meeting with potential patients at the ClearChoice Dental Implant Center to discuss our dental
implant solution

  • Manage follow up process by reaching out to potential patients who have already expressed an
interest in ClearChoice to help educate them on the process, identify where they are in their

decision making process, and/or follow up on patients who may have delayed treatment

  • Experience in referral based services, working with existing patients to identify potential referrals,
developing funnel management to drive network


Additional Responsibilities:

  • Manage full revenue performance of the center, including managing performance of all
staff

  • Review and manage key performance indicators including sales, collections, healthcare
financing, close and manage overall business portfolio

  • Develop and manage the partnership between the Company and the Doctor through the
consistent communication of core purpose and beliefs and collaborate with leadership to

resolve issues in conflict with them. Foster strong relationships with our Doctor Partner

to ensure alignment to strategic objectives throughout the center.

  • Regularly review and interpret the financial performance of the practice to ensure plan
achievement and profitability targets.

  • With support from the Supply Chain Department implement best practices, purchasing
guidelines and protocols which effectively leverage the collective buying power of the

ClearChoice network.

  • Manage and report the practice assets through effective inventory control, supply chain,
procurement and AR management to ensure effective inventory utilization and practice

efficiency.

  • In collaboration with Human Resources, manage directly and through others, the
performance management and development of staff to ensure the retention, employee

development, succession planning, career-pathing and perfo

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