Jobs
>
Denver

    User Support Specialist - Denver, United States - Contact Government Services, LLC

    Contact Government Services, LLC
    Contact Government Services, LLC Denver, United States

    3 weeks ago

    Default job background
    Description
    User Support Specialist

    Employment Type:
    Full-Time, Mid Entry Level


    Department:

    IT


    As a CGS user support specialist, you will move, track, monitor, and diagnose
    ITsystems while maintaining the utmost level of customer service, responsiveness, communication, and judgment.


    CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.

    To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.

    Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.



    Skills and attributes for success:

    • Assist users with various ITrelated troubles
    • Install and maintain USAO hardware and software
    • Physically move
      ITequipment
    • Administer user accounts
    • Monitor and diagnose
      ITsystems
    • Actively use trouble tickets to follow issues
    • Training district users
    • Tracking
      ITequipment

    Qualifications:

    • Experience providing direct enduser support for the applications being supported, including both telephone support and onsite assistance to users.
    • Certain applications may require certification by the software provider.
    • Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred.
    • Must have handson familiarity with the network, telecommunications, and operating systems environment of the applications being supported.

    Ideally, you will also have:

    • Prior experience in automated litigation support preferred.
    • Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems.
    • Excellent oral and written communication skills required.
    • Pleasant telephone manners are important. Undergraduate degree valued.
    Our commitment


    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.

    We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems.

    For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

    We care about our employees. Therefore, we offer a comprehensive benefits package.

    • Health, Dental, and Vision
    • Life Insurance
    • 401k
    • Flexible Spending Account (Health, Dependent Care, and Commuter)
    • Paid Time Off and Observance of State/Federal Holidays
    Contact Government Services, LLC is an Equal Opportunity Employer.

    Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Join our team and become part of meaningful government innovation

    Explore additional job opportunities with CGS on our

    Job Board:
    For more information about CGS please visit: or contact:


    Email:


    $30,000 - $70,000 a year
  • FareHarbor

    Technical Support Specialist

    23 hours ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    23 hours ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    23 hours ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    23 hours ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • Breakthru Beverage Group

    IT Support Specialist

    6 days ago

    Breakthru Beverage Group Commerce, United States

    Overview: · **Responsibilities**: · - Provide administration, maintenance and troubleshooting of ipads, desktops, laptops, servers, and other technological equipment. · - Coordinates additions, moves, upgrades (hardware and software) for facility users. · - Administrative respons ...

  • Enki Health Services, Inc.

    Client Support Specialist

    5 days ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**:The Client Support Specialist ...

  • CJ Foodville USA

    Application Support Specialist

    5 days ago

    CJ Foodville USA Commerce, United States

    **JOB TITLE**: · Application Support Specialist · **REPORTS TO**: · Marketing Manager · **Job Type** · Exempt, Full Time · **DEPARTMENT**: · Marketing Department · **LOCATION**: · Commerce, CA 90040 · **SUMMARY** · **JOB DUTIES **(include but are not limited to the following) · - ...

  • El Super

    Deskside Support Specialist

    3 days ago

    El Super Commerce, United States

    **Deskside Support Specialist (Onsite)** · **Chedraui USA Store Support Center - Commerce, CA** · ***: · The **Deskside Support Specialist** is responsible for on-site technical support to end-users within the organization. This role plays a crucial part in ensuring that employee ...

  • Recovery Centers of America

    Recovery Support Specialist

    2 weeks ago

    Recovery Centers of America Westminster, United States

    **Recovery Centers of America at Westminster is currently looking for Recovery Support Specialists to join our team.** · **Schedules**: · - 1st shift: 730AM - 4PM · - 2nd shift: 3:30PM - 12AM · - 3rd shift: 11:30PM - 8AM · **Summary**: · - Monitor patient activities, provides sec ...

  • Association for Individual Development (AID)

    Recovery Support Specialist

    1 week ago

    Association for Individual Development (AID) Aurora, United States

    Recovery Support Specialist - Mobile Crisis Response Team · Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a no ...

  • Enki Health Services, Inc.

    Parent Partner/peer Support Specialist

    5 days ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · The Parent Partner (Peer S ...

  • Enki Health Services, Inc.

    Peer Partner/peer Support Specialist

    5 days ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · The Peer Partner provides ...

  • Enki Health Services, Inc.

    Parent Partner/peer Support Specialist

    1 week ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · The Parent Partner provide ...

  • Enki Health Services, Inc.

    Peer Partner/peer Support Specialist

    1 week ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · The Peer Partner provides ...

  • Addison Group

    Support Specialist

    1 week ago

    Addison Group Denver, United States

    Title: Support Specialist · Location: Downtown Denver, 80237 · Pay: $19-$22 / hour · Our client is seeking a strong support specialist to support their customer operations. This role will facilitate requests from customers via phone, email, and chat. Properly documenting interac ...

  • Reliable Medical Supply

    Hme Support Specialist

    3 days ago

    Reliable Medical Supply Aurora, United States

    We are currently looking for a dedicated and knowledgeable HME (Home Medical Equipment) Support Specialist to join our team. As an HME Support Specialist, you will play a vital role in providing comprehensive support to our customers and healthcare professionals who utilize our h ...

  • Brown & Joseph

    IT Support Specialist

    1 day ago

    Brown & Joseph Denver, United States

    ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collectio ...

  • BURNCO Rock Products Ltd

    IT Support Specialist

    3 weeks ago

    BURNCO Rock Products Ltd Denver, United States

    BURNCO is currently looking to engage contracted services of an energetic, personable, and talented IT Support Specialist for our Information Technology team. This will be an onsite role located at our · Henderson, Colorado · office that will require travel to our field sites i ...

  • Lone Tree CO

    IT Support Specialist

    2 weeks ago

    Lone Tree CO Denver, United States

    Title **IT Support Specialist** · Description · General Statement of Duties: · The IT Support Administrator provides Tier I and Tier II technical support to end users in all City departments; provides advanced technical support, including analysis, diagnoses, and resolution of c ...

  • HDR

    IT Support Specialist

    3 weeks ago

    HDR Denver, United States

    About Us At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create ...