IT Support Specialist - Commerce, United States - Breakthru Beverage Group

Breakthru Beverage Group

Verified Company

Commerce, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Responsibilities:

Provide administration, maintenance and troubleshooting of ipads, desktops, laptops, servers, and other technological equipment.
Coordinates additions, moves, upgrades (hardware and software) for facility users.
Administrative responsibilities of office equipment:
Printers
Computers equipment used in picking, sorting and management of warehouse inventory.
Recommends hardware / software and telecommunication equipment upgrades.
Monitor established network policies and procedures to ensure conformance with Information Technology and Company objectives.
Answer tickets submitted to the IT Helpdesk Center across the enterprise.
Working periodic nights, weekends and holidays as required by business needs.
Other duties, as assigned by the jobholder's supervisor, may also be required.

Qualifications:

High school diploma or equivalent
Minimum of 2 years of experience in a Information Technology role.
Proficient PC skills using MS Office and other various computer programs including presentation software
Must be a resultsoriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
Ability to multitask, work independently and/or within a team, pay attention to detail and meet deadlines
Utilize sound judgement and problemsolving skills
Ability to work in fastpaced, highvolume, team environment

Preferred Qualifications:

Associates' degree in related field and/or equivalent training and work experience
Previous experience with SAP, Workday, Citrix, Mo Mobile Device Management platform, PowerShell, and Office 365 Administration

Physical Requirements:

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

Accountable for meeting own targets, work is reviewed periodically.
Problems encountered will be defined, repetitive, and routine with a solution readily available.

**_

Salary and Benefit Statement:

_**Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

- $ $37.00 per hour

Benefits package includes medical, dental, and vision coverage, 401(k) matching, and PTO and holiday
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._

EEO Statement:
Breakthru Beverage Group is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics.

The EEO is the Law poster is available
Here, if you need a reasonable accommodation because of a disability for any part of the employment process, please call and let us know the nature of your request and your contact information.

Category:
Information Technology