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    lead business operations analyst - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    4 weeks ago

    Idaho State Job Bank background
    Description


    LEAD BUSINESS OPERATIONS ANALYST at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work.

    With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.

    Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at , LinkedIn:
    /lumentechnologies, Twitter:
    @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role Lead Business Operations Analyst will lead continuous process improvement initiatives, build out decks for Town Hall meetings, and Q&A documentation. The Main Responsibilities + Own and maintain SharePoint sites, ensuring they are organized, secure, and user-friendly + Train and support employees in SharePoint usage, including document management and collaboration + Assist in the planning and coordination of Townhall meetings, including scheduling, agenda creation, and logistics. Collaborate with internal teams to gather content and presentations for townhall events + Support the execution of townhall meetings, including technical setup and troubleshooting + Completion of data & gap analyses, processing mapping, playbooks, governance documentation, and change management + Provide real time information to our stakeholders with data insights and custom visualizations.

    Enhance the way information is consumed and interpreted to be more proactive than reactive + Own operational meetings program & governance + Create dashboards and reports to provide insights into incident trends and performance metrics + Create and maintain clear concise documentation, including business process diagrams, requirement documents, and project status reports + Partner with stakeholders and cross functional teams to ensure reporting needs are met appropriately + Prepare and deliver presentations to convey project updates and findings What We Look For in a Candidate + Bachelor's degree or equivalent education and relevant experience required + 3+ years of experience managing communications processes and tools, team events and documentation + 3+ years of experience in analytics, process measures and report writing + Excellent Communication skills written, verbal, and presentation skills + Ability to multitask by working in a face paced constantly changing environment + Ability to establish and maintain working relationships with individuals at all levels + Ability to effectively utilize MS Office Suite of Applications specially Word, Excel and PowerPoint Compensation What to Expect Next Requisition #:

    When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.

    More information on what's included in these checks can be found in the Post Offer section of our FAQ page (. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, 'protected statuses').

    We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


    NOTE:

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Job duties and responsibilities are subject to change based on changing business needs and conditions.


    Salary Range Salary Min :

    80510 Salary Max :
    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

    You can learn more by clicking here.

    (Note:

    For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. To view full details and how to apply, please login or create a Job Seeker account
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