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    Field Service Manager - Houston, United States - Flexicrew Technical Services

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    Utilities / Energy
    Description

    FTS is partnering with Triveni Turbines in their search for a Field Service Manager with Steam Turbine experience

    Apply Today

    About Us

    Triveni Turbines caters to diverse sectors through a wide range of steam turbine products that are built to suit the customer's requirement.

    Our commitment to offer cost effective, energy-efficient and environment-friendly solutions have led to the substantial investment in undertaking extensive research and development. This dedication yields to produce innovative and robust product offerings tailored to meet the demands of customers from over 20 industries and across 80+ countries.

    Our services encompass Parts, Sales, and Service, spanning a wide spectrum of industries. This engagement empowers us to gain insight into our clients' operational conditions, facilitating the seamless provision of product delivery and the establishment of lasting relationships. Our Triveni REFURB aftermarket team specializes in the restoration and repair of rotating equipment, regardless of its brand or age, extending our services to a global clientele base.

    What's in it for You

    OPPORTUNITIES

    Triveni Turbines believes in the power of people. We are conscious of the fact that a happy workplace results in engaged and energized partners. Riding on the energy levels of our people, we continue our efforts to scale greater heights, in business, technology, and processes.

    Operating in dynamic global business scenarios over the years, the team at Triveni has developed an agile approach, embedded with resilience, and embraced creativity to counter the increasing complexity, chaos, and convergence in everything we come across. Our team stays focused, confident, and ready to rise to the occasion taking ownership & accountability. We are committed to growth in the face of constant change.

    Field Service Manager – US

    About the Role:

    The Field Service Manager is responsible for overseeing field service operations

    related to steam turbine maintenance and repairs. This role involves managing a team of technical field service advisors, turbine mechanics and third part contractors, coordinating overhaul projects and ensuring quality standards are met while maintaining a safe working environment. The manager will also be involved in client communication and strategic planning to drive the success and growth.

    Qualifications:


    • Bachelor's degree in Mechanical Engineering or a related field (preferred).


    • Previous experience in a similar role, preferably in the steam turbine industry.


    • Strong leadership and management skills.


    • Excellent project management skills with the ability to multitask and prioritize.


    • In-depth technical knowledge of steam turbine systems.


    • Excellent communication and interpersonal skills.


    • Ability to work effectively in a fast-paced and dynamic environment.


    • Proficiency in Microsoft Office and project management software.


    • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

    Job Responsibilities:


    • Responsible for legal and regulatory compliance with obtaining necessary licenses and permits to operates in different states. Ensures compliance with HSE and industry-specific regulations and standards.


    • Recruits, trains and manages skilled and experienced technical field advisers, turbine mechanics and support staff.


    • Leads and provides guidance, mentorship and support to field service personnel


    • Provides comprehensive training on steam turbine operation, maintenance, repair, safety protocols and customer service.


    • Ensures Supply Chain Management Processes and Procedures are in place and followed to meet demands of operations.


    • Ensures adequate inventory management to minimize quality of service.


    • Develops and implements robust health, safety and environmental protocols, and procedures to ensure the well-being of team members and compliance with regulations.


    • Ensure proper personal protective equipment (PPE) and enforce safety measures at all job sites.


    • Implement quality control measures for disassembly, reassembly and FME


    • Plans, coordinates, schedules service projects and adheres to timelines and budgets.


    • Primary point of contact for field service activities and maintains a strong relationship with clients to understand their needs and expectations.


    • Delivers and maximizes solutions for high quality service for customer satisfaction.


    • Prepare regular daily and final reports on field service activities, including project status, performance metrics, and customer feedback.


    • Maintains accurate documentation of field service activities, including work orders, service reports and equipment manuals.

    Benefits:


    • Competitive salary based on qualifications


    • Health, dental, and vision plans with options


    • Matching 401(k)


    • Competitive paid time off plan, holidays

    Equal Employment Opportunity Statement

    Triveni is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.


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