Service Manager - Houston, United States - Allied Orion Group
Description
Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community.
The Maintenance Supervisor oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
JOB SUMMARY
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community.
The Maintenance Supervisor oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
REPORTS TO:
Community Manager and Regional Maintenance Supervisor
SUPERVISES:
Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.
ESSENTIAL FUNCTIONS
_ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Under direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.
- Coordinate, schedule and respond to resident/management requests and work orders for occupied units.
- Coordinate, schedule and prepare vacant apartment units for movein.
- Coordinate and schedule appropriate safety and skills training for maintenance employees.
- Identify and correct hazardous property conditions that could place the property in a liable position.
- Ordering supplies and managing maintenance budget.
- Coordinate, schedule, and perform preventative maintenance on equipment and units
.
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
- High school diploma or equivalent.
- Five years of multifamily experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment makeready.
- Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
- Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
- Must be able to read and write in English to read diagrams, meters, instructions, write report, etc.
- Proficiency in using property management software(s) and Microsoft Office.
- Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
- Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
- Must supply own hand tools.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
- EPA Section 608 (HVAC/Freon Recovery certification) required.
- Certifications/Permits required City or State to perform job responsibilities required.
- Training in boiler repair, plumbing and mold detection/resolution required.
- Certified Apartment Maintenance Technician (CAMT) preferred.
- Certified Pool Operator (CPO) required.
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