Jobs
>
San Francisco

    Technical Account Manager - San Francisco, CA, United States - Flosum

    Flosum
    Flosum San Francisco, CA, United States

    Found in: Jooble US O C2 - 5 days ago

    Default job background
    Description
    We are seeking a highly motivated, passionate and tech savvy Technical Account Manager.

    Reporting to the VP Customer Success Technology, you will be responsible for the implementation, onboarding, and initial success of assigned customers who are using the Flosum suite of products.

    Ensuring Onboarding, Adoption, and Continuing Usage is imperative to high retention rates, increased sales and driving revenue in this SaaS company.

    A Technical Account manager must, therefore, have the potential to lead the post sales enablement efforts and bring value to customers.

    About the Technical Account Management (TAM) Team

    The technical account management team connects our clients with Flosum's industry leading Salesforce DevOps, Data Management and Security solutions to drive productivity enhancements and satisfy compliance/auditing requirements.

    Located across the globe, this team focuses on post-sale customer onboarding and maximizing the customer's value from their Flosum investment.

    It also provides thought leadership and process consultation to optimize our client's DevOps, Data Management and Security processes.

    Working collaboratively with the Customer Success Management team, this team develops and cultivates relationships within the customer organization, boosts customer satisfaction and becomes a trusted advisor to the customer.

    As a Technical Account Manager at Flosum you will be accountable for:
    Onboarding customer successfully post-sale as a white-glove experience and the overall technical success of your assigned customers
    Advising customers on how to implement and optimize their DevOps and DevSecOps processes and providing thought leadership on DevOps and Salesforce evolving trends

    Enhance our customers software delivery pipeline, increase efficiency, and improve the overall reliability and scalability of customers' Salesforce implementation.

    Provide technical guidance and mentorship to development teams, ensuring adherence to DevOps and DevSecOps principles and best practices.
    Communicating the value of our products consistently and through creative ways
    Encouraging adoption of new features and enhancements, providing training where necessary
    Ensuring delivery of continuous value to support successful renewal of customers
    Managing Escalation and Touchpoints throughout customer journey, including scheduling meetings and providing written recaps.
    Draft client-facing documentation including support articles, FAQ's, release notes and be part of regular customer webinars
    5 years of experience in a customer-facing role, interfacing with stakeholders, supporting customer technical implementations
    Strong Salesforce Background – Admin skills required, Salesforce certifications and Salesforce development skills preferred

    Proven experience as a DevOps Architect, DevOps Engineer, or a similar role, with a track record of successfully implementing DevOps practices in large-scale projects.

    Ability to communicate with client technical team members about DevOps Processes
    You love building relationships, have exceptional communication skills, and are committed to making our customers successful.
    In order to support our global customer base and recruit top talent, Flosum is a 100% distributed company. Our employees work remotely from their home offices or any other private, professional environment of their choice.
    Salesforce Architect Certifications
    Previous experience as a release manager and/or with managing DevOps solutions and technologies such as Jenkins and Git
    A background in technical support, professional services, or technical account management
    Experience with cloud platforms like AWS, Azure, or GCP


    Job Type:
    Full-time
  • Daedalus

    Account Manager

    Found in: Lensa US 4 C2 - 6 days ago

    Daedalus San Francisco, United States

    Gehaltsspanne · € (brutto) · Darum gehts: · Als Account Manager bei Daedalus betreust Du strategische Kund:innen und sorgst mit Deinem technischen Fachwissen für den kontinuierlichen Ausbau unserer Jahresumsätze. Du bist verantwortlich für alle Anfragen und Aufträge Deiner Kun ...

  • beBee

    Key Account Manager

    1 month ago

    beBee Verified Company San Francisco, United States Full time $50,000 - $300,000 per year

    Join the beBee Team: Connecting the World Through Work · About beBee: At beBee, we're more than just a job platform. We're a global bridge connecting job seekers and employers across over 40 countries. Our mission is to make the world a smaller place by linking talent with opport ...

  • Kalon Executive Search for Health and Wellness

    Accounting Manager

    Found in: Lensa US 4 C2 - 2 days ago

    Kalon Executive Search for Health and Wellness West Valley City, United States

    Our client, a curator of health and wellness products is seeking an Accounting Manager in Salt Lake City, UT. The Accounting Manager establishes financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information, mana ...

  • Finvisor

    Accounting Manager

    Found in: Lensa US 4 C2 - 3 days ago

    Finvisor San Francisco, CA, United States

    Finvisor is a startup-focused, full-service firm that performs accounting, AP/AR, compliance, payroll, forecasting, CFO, and controller services. Our team supports the fastest growing and most exciting startups in the U.S. and around the world. We manage our clients' financial op ...

  • CPS

    Account Manager

    Found in: Lensa US 4 C2 - 23 hours ago

    CPS West Valley City, United States

    Account Manager Dairy Nutrition (Pacific Northwest) · Maintain productive business relationships with a targeted group of ruminant producers that result in greater sales of products. Identify and develop relationships with key ruminant industry influencers that will allow for fu ...

  • QCells

    Accounting Manager

    Found in: Lensa US 4 C2 - 6 days ago

    QCells San Francisco, CA, United States

    The Accounting Manager is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting practices and procedures to ensure accurate and timely financial reporting. This position addresses tight deadlines and ...

  • Parabola Labs

    Account Manager

    Found in: Lensa US 4 C2 - 9 hours ago

    Parabola Labs San Francisco, United States

    About us: · Parabola is transforming the way companies operate by empowering non-technical teams to automate complex data processes with ease. · Our mission is to provide non-technical teams ("operators") with the same type of leverage as their technical counterparts. We do thi ...

  • Felton Institute

    Accounting Manager

    Found in: Lensa US 4 C2 - 6 days ago

    Felton Institute San Francisco, CA, United States

    Job Description · Job Description · Accounting Manager · Fiscal Department · Alameda, CA · Agency Overview · Founded in 1889, Felton Institute (formerly Family Service Agency of San Francisco) is the oldest nonsectarian, nonprofit social-services provider in the City and Co ...

  • Applied Medical

    Account Manager or Account Manager Associate

    Found in: Lensa US 4 C2 - 6 days ago

    Applied Medical San Francisco, United States

    _________________________________________________________________________________: · Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developin ...

  • Tandym Group

    Accounting Manager

    Found in: Lensa US 4 C2 - 1 day ago

    Tandym Group San Francisco, United States

    A nonprofit organization in California is currently seeking an experienced Accountant to join their growing team as their new Accounting Manager. In this role, the Accounting Manager will be responsible for all aspects of accounting. · Responsibilities: · The Accounting Manager w ...

  • Allhealth Inc

    Accounting Manager

    Found in: Lensa US 4 C2 - 2 days ago

    Allhealth Inc San Francisco, United States Full time

    is at the forefront of revolutionizing healthcare for millions of patients worldwide. Combining more than 20 years of proprietary wearable technology with clinically relevant signals, connects patients and physicians like never before with continuous, data-driven dialogue. This ...

  • Bayview Hunters Point Foundation for Community Improvement

    Accounting Manager

    Found in: Lensa US 4 C2 - 6 days ago

    Bayview Hunters Point Foundation for Community Improvement San Francisco, United States

    Job Description Job Description Description:Accounting ManagerUnder the direction of our Chief Financial Officer, the Accounting Manager oversees finance operations and accounting tasks performed in the Finance Department. Our ideal candidate provides supervisory guidance to a te ...

  • Astrea Bioseparations

    Account Manager

    Found in: Appcast Linkedin GBL C2 - 4 hours ago

    Astrea Bioseparations San Francisco, United States

    Astrea Bioseparations Ltd is a global bioseparations company specializing in the research, development and manufacture of advanced bioseparation products including chromatography adsorbents and columns. Astrea Bioseparations has R&D laboratories in Cambridge, UK and manufacturing ...

  • Chan Zuckerberg Biohub - San Francisco

    Accounting Manager

    Found in: Lensa US 4 C2 - 1 day ago

    Chan Zuckerberg Biohub - San Francisco San Francisco, United States

    The Chan Zuckerberg Biohub San Francisco (CZ Biohub SF) ) is an independent nonprofit research institute that brings together three powerhouse universities - Stanford, UC Berkeley, and UC San Francisco - into a single collaborative technology and discovery engine. CZ Biohub SF it ...

  • Brilliant Corners

    Accounting Manager

    Found in: Lensa US 4 C2 - 1 day ago

    Brilliant Corners San Francisco, United States

    Location: San Francisco, California, United States - Finance - Full time · Compensation: $105,000 · Organization Overview · Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis ...

  • LTG

    Account Manager

    Found in: Lensa US 4 C2 - 1 day ago

    LTG West Valley City, United States

    Bridge is a top rated technology company that continues to grow and we're hiring top-flight sales talent to help us do that. If you want to work at a thriving technology company that makes awesome products and values awesome people, Bridge may be for youKey Expectations:As an Acc ...

  • Brilliant Corners

    Accounting Manager

    Found in: Lensa US 4 C2 - 2 days ago

    Brilliant Corners San Francisco, United States

    Location: · San Francisco, California, United States – Finance – Full time · Compensation: · $105,000 · Organization Overview · Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an empha ...

  • CABLE TECH

    Account Manager

    Found in: Lensa US 4 C2 - 6 days ago

    CABLE TECH San Francisco, United States

    Job Description · Job Description · About Cable · Our mission · We're building Cable because we're passionate about reducing financial crime. Financial crime comes with devastating consequences – from the horrific human cost to the downstream impact on government, businesses ...

  • Publicis Groupe

    Account Manager

    Found in: Lensa US 4 C2 - 2 days ago

    Publicis Groupe San Francisco, United States

    **Company Description** · We design unmistakable visual identities and packaging for the world's greatest brands. We constantly strive to deliver not only world-class strategic design, but also world-class project management. Our studios in San Francisco, London, and New York wor ...

  • Symphony Risk Solutions

    Account Manager

    Found in: Lensa US 4 C2 - 5 days ago

    Symphony Risk Solutions San Francisco, United States

    Symphony Risk Solutions is actively seeking an Account Manager to join our growing and dynamic team in our San Francisco, CA office. · The right candidate will work alongside and cooperatively with Business Development leaders and Account Managers to service Commercial Lines ins ...