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    Customer Service Representative - Tampa, United States - Auto Glass Brands Inc

    Auto Glass Brands Inc
    Auto Glass Brands Inc Tampa, United States

    3 weeks ago

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    Description

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Dental insurance

    Free uniforms

    Health insurance

    Paid time off

    Vision insurance

    About the Role:

    We are seeking a motivated and customer-oriented Auto Glass Service Representative to join our team at Mike's Auto Glass in Tampa, FL. As the first point of contact for our customers, you will play a key role in providing exceptional service and ensuring a smooth and efficient process for auto glass repair and replacement. This is a office based customer service position 8am to 5pm Monday to Friday. No nights or weekends.

    Responsibilities:

    Interact with customers to assess their auto glass repair or replacement needs

    Provide accurate estimates and quotes for services

    Schedule appointments and manage the service calendar

    Coordinate with technicians to ensure timely completion of work

    Communicate with insurance companies for billing and claims processing

    Requirements:

    Prior experience in a customer service or automotive role

    Strong communication and interpersonal skills

    Knowledge of auto glass repair and replacement processes is a plus

    Ability to work in a fast-paced and dynamic environment

    About Us:

    Auto Glass Brands Inc/Mikes Auto Glass has been a trusted provider of auto glass services in Tampa, FL for over 30 years. Our commitment to quality and customer satisfaction has made us a leader in the industry. Join our team and be part of a company that values its employees and provides opportunities for growth and development.


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