- Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
- Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
- Communicate the features and benefits of specific products/services based on individualized needs
- Overturn objections as necessary throughout the sales process and answer questions as they arise
- Respond in a prompt, effective, and professional manner to all account inquiries
- Attend regular product training sessions with other CSR team-mates and upper-level management
- A High School Diploma or equivalent is required
- 1-2 years of experience in a customer service or sales role is highly recommended
- Excellent communication skills, both verbal and nonverbal
- A tenacity and desire for growth and knowledge
- A driven mindset with impeccable time management skills and a superior work ethic
- Positive and professional demeanor while working with other CSRs and customers
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Customer Service Representative
1 week ago
Skytron LLC Grand Rapids, United StatesJoin a team that improves patient outcomes, through innovative and flexible solutions to the acute care market When you work for Skytron, you get so much more than a job, including: · - Hybrid work arrangement · - Comprehensive benefits package, beginning day one · - Annual Pool ...
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Customer Service Representative
4 days ago
Keynote Business Solutions Grand Rapids, United StatesJob Overview: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, attenti ...
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Customer Service Representative
1 week ago
USSC Acquisition Corp. Grand Rapids, United States: · United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to ...
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Customer Service Representative
1 week ago
Mark Maker Grand Rapids, United StatesResponsibilities: · - Answer incoming calls and respond to customer inquiries in a professional and timely manner · - Assist customers with product information, pricing, and order placement · - Resolve customer complaints or issues with patience and empathy · - Communicate effect ...
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Customer Service Representative
4 days ago
Gordon Water Systems Grand Rapids, United StatesA day as a Customer Service Representative will be varied and unpredictable: Customers, Managers, Drivers, and Technicians have different needs and appreciate your immediate attention. Your timely involvement will make a difference in their lives · You are the first voice a custo ...
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Customer Service Representative
1 week ago
Sheldon Cleaners Grand Rapids, United StatesSheldon Cleaners is looking for customer service representatives with the following traits/skills: · - Greeting and assisting customers by creating a welcoming and energetic atmosphere. · - Building relationships and customer connections through positive, memorable interactions a ...
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Patient Service Representative
1 week ago
Corewell Health Grand Rapids, United States**Job Summary** · Provides clerical support in complex matters to assist in the delivery of quality health care services. · **Essential Functions** · - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatmen ...
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Member Services Representative
7 hours ago
ASR CORPORATION Grand Rapids, United StatesWe are a health plan benefit administrator seeking to hire individuals that have the desire to grow with us. We are looking for an experienced Member Services Representative (MSR) provides specialized call management, advocacy and education to members while fulfilling the mission ...
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Customer Service Representative
1 week ago
LasikPlus/TLC/LVI Grand Rapids, United States**We are Growing Join us at LasikPlus, LVI & TLC** · Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in ...
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Patient Services Representative
1 week ago
Corewell Health Grand Rapids, United StatesThis is a benefit-eligible position. · The starting rate for this position is $17.06 per hour and varies based on experience. · This role will greet patients and visitors, checking them in and out. They will handle insurance verifications and registrations as well as answering ph ...
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Customer Service Representative
1 week ago
The UPS Store Grand Rapids, United StatesWeekly Pay (Direct Deposit) · Salary : From $15.00 Per Hour · This job involves contact with a variety of customers who could have mailbox agreements, packages to ship, printing projects or be in need · of one of our many other services. You will be expected to effectively uncove ...
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Customer Service Representative
1 week ago
Northpointe Bank Grand Rapids, United States**_The POWER of a CAREER_** Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as a **_Customer Service Representative_**. This position requires an individual who has the desire to make a difference within the organization. An exce ...
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Insurance Customer Service Representative
3 days ago
Red Cedar Insurance Agency Grand Rapids, United StatesCommercial insurance agency is seeking a part-time customer service representative to join our team. · **Location**: HYBRID 2 days per week work at home and 2 days in Office**: · - **Grand Rapids, MI, with Fridays off. · **Weekly Work Schedule**: 8a-5p or 9a-6p Monday - Thursday. ...
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Remote Member Service Representative
6 days ago
Conserve Development Grand Rapids, United StatesWe are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative. In this role, you will play a vital role in providing exceptional service to our valued members. As the first point of contact for our members, you will be resp ...
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Patient Services Representative, Patient
1 day ago
Corewell Health Grand Rapids, United StatesJob Summary · Provides clerical support in complex matters to assist in the delivery of quality health care services. · Essential Functions · - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. ...
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Life Cycle Services Representative
7 hours ago
Trace3 Grand Rapids, United StatesWho is **Trace3**? · Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive adva ...
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Grr Customer Service Representative
2 days ago
Swissport International AG Grand Rapids, United StatesOverview: · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide ...
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Insurance Customer Service Representative
2 days ago
Plouff Family Insurance Agency- AAA Insurance Grand Rapids, United StatesThe Plouff Family AAA Agency, in SE Grand Rapids, is adding a Customer Service Specialist to help with billing, renewals and inbound customer calls. · **Essential Duties and Responsibilities**: · - Answer all inbound calls with a focus on first contact resolution · - Help our cus ...
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Field Service Representative 7
7 hours ago
Veolia WTS Grand Rapids, United States**Company Description** · **Job Description** **This is a traveling remote role** · As a Field Service Technician working with the Water Technologies and Solutions (WTS) team, you will safely provide commissioning and aftermarket support to a diverse group of industrial and munic ...
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Part Time Customer Service Representative
3 days ago
Avflight Grand Rapids, United States Part time**Location**: Grand Rapids, MI · **Employment Type**: Part Time - 2nd Shift. · **General Purpose of Job**: · The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large busines ...
Customer Service Representative - Kent, United States - ACG Seattle
Description
Our company is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Customer Service Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Service Representative Will Be Responsible To: