Part Time Customer Service Representative - Grand Rapids, United States - Avflight

Avflight

Verified Company

Grand Rapids, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

Location:
Grand Rapids, MI

Employment Type:
Part Time - 2nd Shift.

General Purpose of Job:

The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.

Duties:

Provide superior customer service to crew members and passengers
Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
Resolve customer requests, questions and complaints regarding Avflight's services or products
Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
Perform other duties as assigned

Qualifications:

High school diploma or GED
Must be 18 years or older
Must be available for evenings and weekends
Hotel/hospitality/customer service experience a plus
Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
Must have valid Driver's license

Competency/Behavioral Requirements:

Must be available for holidays and weekends if needed
Experience in aviation is a plus
Must be a selfstarter, be reliable, responsible, and dependable, and fulfill obligations
Must have the ability to multitask; excellent communication and organizational skills.
Be pleasant with others on the job and display a goodnatured, cooperative attitude

EEO/AA