Customer Service Representative - Grand Rapids, United States - LasikPlus/TLC/LVI

Description

We are Growing Join us at LasikPlus, LVI & TLC
Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States?

Join
LCA Vision Inc./Kismet_ [dba LasikPlus, LVI & TLC] _- and help us transform the lives of our patients

We are looking for additional team members to join our
Grand Rapids-area vision center(s). We offer a competitive salary, _lucrative incentive plan(s),_ a 401k with a match, PTO, paid holidays, comprehensive medical benefits and
ongoing professional development opportunities

Some responsibilities associated with this role include:

• Delivering quality patient care, excellent communication and customer service
• Assisting ophthalmologist in surgery suite with LASIK procedure
• Educating patients by providing information regarding treatment, use of drops and drugs
• Ensuring confidentiality by completing and safeguarding medical records
• Operating various ophthalmology diagnostic equipment
• Verifying schedule times with patients
• Preparing charts
• Handling preadmission and consent forms
• Counseling patients on their insurance and payment options
• Receiving and securing payments from patients

Job Requirements Initial qualifications for this role include:

• Retail/sales experience is preferred, but not required
• Vision experience is preferred, but not required
• Demonstrates initiative, drive and followthrough
• Attention to detail
• Ability to work independently with mínimal guidance as needed and work well under pressure
• Quick learners who are able to grow and develop more skills with us
• WE WILL TRAIN YOU

LCA Vision Inc./Kismet_ [dba LasikPlus, LVI & TLC] _is an equal opportunity employer. This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the applicant. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment relationship or employment contract, whether express or implied.


Pay:
$ $21.50 per hour


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Healthcare setting:

• Medical office

Medical specialties:

• Medical-Surgical

Schedule:

• Day shift

Work Location:
In person