- Manage a portfolio of new and existing accounts acting as the main POC for client engagement
- Consult to understand both client challenges and needs, developing strategies to reach client goals
- Own the overall management of your account portfolio, including maintenance, growth, increased profitability, strategic direction, and overall client satisfaction
- Develop deep relationships with Owners and Executives Sponsors in your portfolio of accounts
- Work cross-functionally to develop and implement strategies that increase customer product adoption, engagement, and growth at scale.
- Conduct regular QBRs, consulting with clients through data analysis, industry education, presentation of performance results, and recommending action to improve performance
- Understand your analytics and continuality track progress on individual targets team targets
- Achieve/exceed customer satisfaction and revenue targets
- Diligently update internal CRM systems to document customer health and status and create visibility across the organization
- Identify when customers are at risk or in a change phase and define the action plan together with the Sales and Partnerships to seek client retention.
- Leverage success with clients to identify additional case studies, referrals and grow the number of advocates
- 2+ years of experience in an Account Management, Customer Success, or Sales role
- Proficient with Microsoft Suite: Microsoft Outlook, Word, Excel. PowerPoint
- Experience using CRM systems such as
- Positive, can-do attitude; calm under pressure when working through time-sensitive customer issues
- Analytical skills and the ability to interpret customer data, compile reports, and make insightful, data-driven decisions
- Highly self-motivated and autonomous, demonstrating ownership over business results
- Demonstrated aptitude to learn quickly, including an interest finance, and/or Financial Technology
- Genuine desire to help other people
- Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues
- Grit: We admire individuals with grit - those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth
- Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes
- Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company
- Competitive Base + Bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Match
-
Account Manager
1 day ago
NTS AMEGA GLOBAL Texas, United StatesACCOUNT MANAGER – Midland, Texas · We are seeking a dynamic and results-driven Account Manager to join our team in Midland/Odessa, TX. The ideal candidate will be responsible for selling and managing existing customer accounts, with a strong focus on non-mag BHA rental business ...
-
Account Manager
1 week ago
Sebia USA Texas, United StatesThe account manager is responsible for maintaining and expanding sales of Sebia in an assigned territory and close new business (e.g. protein electrophoresis, HbA1c, hemoglobinopathy testing); work with Regional Sales Manager to identify and prioritize conversion targets; continu ...
-
Account Manager
3 days ago
JMJ Phillip Group Texas, United StatesA prominent industrial distributor is seeking a remote Account Manager in the Houston, Texas area for the Gulf Coast Region. · Candidates Must Have: · 3+years of sales or account management experience with industrial distribution. · Must have experience with selling valves, gaske ...
-
Account Manager
6 days ago
CorVel Corporation Texas, United States OTHERThe Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets ...
-
Account Manager
3 weeks ago
Veolia Water Technologies & Solutions Texas, United States Full timeAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective expertise and passion of our ...
-
Account Manager
4 days ago
American Roller Company Texas, United States Full time*An opening for an Account Manager has become available in our Texas territory. We seek an experienced industrial technical sales person who is a hunter and who will take us to the next level. We are a mid-level industrial manufacturing company heavily engaged in web processing. ...
-
Account Manager
5 days ago
American Roller Company Texas, United States Full timeAn opening for an Account Manager has become available in our Texas territory. We seek an experienced industrial technical sales person who is a hunter and who will take us to the next level. We are a mid-level industrial manufacturing company heavily engaged in web processing. D ...
-
Manager Accounting
23 hours ago
Gainwell Technologies LLC Texas, United StatesBe part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a compa ...
-
Account Manager
1 week ago
Greater Talent Group Texas, United StatesGreater Talent Group, Headquartered in Austin, Texas, redefines Talent Acquisition and Fractional HR Excellence with innovative strategies. We curate high-impact professionals aligned with company culture and objectives, while our Fractional HR services provide tailored solutions ...
-
Account Manager
2 weeks ago
Veolia Water Technologies & Solutions Texas, United States Full timeAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective expertise and passion of our ...
-
Account Manager
3 weeks ago
Rich Products Corporation Texas, United States OTHERROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio ofRail,Ocean,Air, andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology t ...
-
Crude Oil Accountant, Accounting Manager
1 week ago
Troubadour Energy, LLC Texas, United StatesCompany Description · Crude Oil & Condensate Purchasing, Transportation · Role Description · This is a full-time remote role for a Crude Oil Accountant & Accounting Manager at Troubadour Energy. As the Accounting Manager, you will be responsible for overseeing and managing all as ...
-
Cybersecurity Account Manager
2 days ago
Fruition IT Texas, United StatesOur client is a leading cybersecurity vendor and provider of cybersecurity solutions and services. · They're looking to hire an experienced Cybersecurity Account Manager to be responsible for managing relationships with a number of Tier 2 Network Service Providers, ISP's, MSO's a ...
-
Strategic Account Manager
2 hours ago
Tech Mahindra Texas, United StatesAbout Tech Mahindra : · We are what we do · Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 5.1 billion organization with 150,200+ professionals across 90 countries helping 1058 globa ...
-
Corporate Accounting Manager
1 day ago
Addison Group Texas, United StatesAddison Group has partnered with a publicly traded operator servicing the oil and gas industry looking to add an Accounting Manager for its Corporate Accounting group. The role will oversee the daily operations of multiple legal entities, manage corporate accounting team, complet ...
-
Junior Account Manager
1 week ago
Elite Acquisitions Texas, United StatesOur next Junior Account Manager will possess the determination and sports-minded, competitive nature that will push our company and team to grow both professionally and personally. The Junior Account Manager role involves actively participating in product knowledge seminars and m ...
-
Senior Account Manager
5 days ago
Blue Signal Search Texas, United StatesSenior Account Manager · Our client, an innovative global supplier spearheading the energy sector, is actively seeking an ambitious and energetic SR Account Manager to join their team. Operating at the cutting edge of the industry, they provide an extensive array of premium prod ...
-
Executive Account Manager
1 day ago
Synopsys Inc Texas, United StatesAt Synopsys, we're at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we're powering it all with the world's ...
-
Client Account Manager
2 days ago
7FigureDocs Texas, United StatesDo you have experience as a Client Services Account Manager in a Digital Marketing Agency type of setting where you are managing up to 30 to 50+ different client accounts? · We are looking for Full-Time Client Account Managers to join our Digital Marketing Agency for Doctors; $ ...
-
Regional Account Manager
1 week ago
Versatile Dealer LLC Texas, United States****Shout out to all those nonhappy car salespeople**** · THIS COULD BE YOUR SOLUTION · Responsibilities: · Conduct cold visits to potential clients to generate new business opportunities · Build and maintain strong relationships with existing clients · Analyze market trends and ...
Account Manager - Texas, United States - Tapcheck
2 weeks ago
Description
We are looking for an Account Manager to join our growing Customer Success team and provide our clients with a seamless experience from onboarding through to launch and beyond, driving client satisfaction, continued growth and expansion opportunities. You will be working closely with other members of the Customer Success team to support your book of business and work cross functionally with other teams like Sales and Marketing to support product adoption. As an Account Manager, you are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, expansion opportunities for Sales & Partnerships, and visibility into use cases and customer health for the organization.What You'll Do:
About Tapcheck:
Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.
The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they've earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.
How We Get Things Done:
Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process.
Equal Employment Opportunity Policy
Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
LI-Remote