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    Administrative Assistant Cincinnati, OH - Mini Melts of America

    Mini Melts of America
    Mini Melts of America Cincinnati, United States

    1 week ago

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    Description

    Job Description

    Job Description

    We are looking for a highly organized person who is self-motivated with good cash handling, computer knowledge and excellent communication skills. Must be a team player – enthusiastic and personable and possess a strong work ethic. Looking for someone who is flexible and has the ability to thrive in a fast paced, dynamic environment.

    Primary Responsibilities:

    • Experience with cash handling
    • Provide overall administrative support to ensure efficient operation of the office
    • Answer, screen, forward any incoming phone calls, and clear voicemail daily
    • Check emails frequently and respond timely to customer inquiries
    • Communicate and work closely with routing team to ensure order fulfillment
    • Greet and assist visitors in a professional and friendly manner
    • Process incoming customer orders quickly and efficiently
    • Maintain open items report
    • Process invoices for payment
    • Assist with credit card payments for invoices
    • Process Customer refunds
    • Assist with Customer agreement entry
    • Perform other related administrative tasks as assigned

    Requirements

    • Previous experience in a customer service role or similar position preferred.
    • Excellent communication skills
    • Strong problem-solving abilities and attention to detail.
    • Ability to multitask and prioritize in a fast-paced environment
    • Positive attitude and a passion for helping others.
    • High school diploma required or GED equivalent
    • Spanish speaking a Plus

    Benefits

    Medical benefits and 401K plan offered

    Rate of compensation is from $19 - $21. according to experience

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