- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
-
Part Time Patient Service Representative
2 weeks ago
UnitedHealth Group Oconomowoc, United States Part time**Opportunities with ProHealth Care, part of the Optum family of businesses.** ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you ...
-
Part Time Patient Service Representative
1 week ago
Optum Oconomowoc, United States Part time**Opportunities with ProHealth Care, part of the Optum family of businesses.** ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you ...
-
Customer Service Representative
2 weeks ago
Kettle Moraine Heating & Air Conditioning, LLC Delafield, United StatesAre YOU a **5 Star Individual** with a dynamic personality, passionate about what you do and thrives on providing a **5 Star Customer Experience**? This career opportunity could be for you · **Hours**: · Monday - Friday · 9;30a.m. - 5:30 p.m. ( expect 43-45 hours a week, overtime ...
-
Guest Service Representative
3 hours ago
Nothing Bundt Cakes #256 Delafield, United StatesHealthcare, Vision, Dental, 401k, PTO, Paid Training · At **Nothing Bundt Cakes**, the **Guest Services Representative **sweetens up the place, · setting the mood and making a stop in the bakery an event worth posting about. You'll · get to play party planner by helping guests or ...
-
Customer Service Representative
1 day ago
Evans Transportation Services Delafield, United StatesIn the wild world of logistics, two characteristics are necessary for success: perseverance and spirit. That's why Evans has built and continues to build an unstoppable team of dedicated, passionate, and innovative individuals who keep our engine powering forward amidst an indust ...
-
Customer Service Representative
6 days ago
Flow Control Group Pewaukee, United States**Company**: Tri-Phase Automation · **About Us**: · Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry. We are the trusted partner for manufacturing companies in Wisconsin and Northern Illinois, offering innovative solutions w ...
-
Customer Service Representative
1 week ago
Caliber Collision Waukesha, United States**JOB SUMMARY** · **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring ...
-
Customer Service Representative
6 days ago
American Leak Detection - Milwaukee, WI Waukesha, United StatesThe Customer Service Representative at American Leak Detection of **Wisconsin** is responsible for answering customer questions, scheduling appointments, dispatching/routing our technicians for daily jobs and generating reports and invoices for the work performed out in the field ...
-
Customer Service Representative
1 week ago
Border States Pewaukee, United StatesBe part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. · **This position will be located in**: Pewaukee, WI · **Job ...
-
On-site Service Representative
1 week ago
W.W. Grainger Waukesha, United States Part time**Work Location**: Franklin, WI/Oak Creek, WI/South Milwaukee, WI · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered ...
-
Customer Service Representative
1 week ago
Interflight Parking Company LLC Milwaukee, United States**Responsibilities** · Primary responsibilities include office operation, telephone answering, and customer service, CSR must also possess general office skills such as typing, filing, and cash handling. Each customer service representative is assigned individual responsibilities ...
-
Customer Service Representative
6 days ago
R&M Marketing Brookfield, United StatesOur sole focus is delivering notable services to our clients and customers. Our Customer Service Representative plays an integral part in our eminent efforts to optimize performance and productivity. We are a diverse team working together to ensure a positive and exhilarating exp ...
-
Customer Service Representative
1 week ago
American Family Insurance Beaver Dam, United StatesCustomer Service Representative · Position Type: · Full-time, In-office · Office Hours: · Monday to Thursday, 9:00 AM - 5:00 PM · Friday, 9:00 am - 3:00 pm · About Us: · We seek a motivated and results-driven Customer Service Representative to join The Gunderson Agency LLC with A ...
-
Guest Service Representative
1 week ago
Delta Hotels Milwaukee Northwest Menomonee Falls, United States**_The smiling face of and center_**: · **Perks**: · Flexible Schedule - Both AM and PM shifts available · **What's in it for you**: · - Hotel and travel discounts at worldwide destinations · - Professional development and promotion opportunities · **About this job...**: · Guest ...
-
Customer Service Representative
1 week ago
Mallory Safety And Supply Llc Mukwonago, United States**Why Work For Mallory?**- Mallory Safety and Supply has always been a family owned and privately owned business. Mallory's business model is customer based; we thrive by providing basic service brilliance We offer a casual work environment, professional development and promotion ...
-
Central Services Representative
6 days ago
Medical College of Wisconsin Milwaukee, United StatesCentral Services Representative · - Requisition ID #: Job Category: Administrative Support/Office- Employment Type: Full Time- Experience Level: Entry Level- City, State: Milwaukee, WI- Work Location: Research Park Center- Department: Medical College Physicians Administration- Ed ...
-
Member Service Representative
2 weeks ago
Southern Lakes Credit Union Elkhorn, United StatesSouthern Lakes Credit Union is seeking a Member Service Representative to join our team · The Member Service Representative opens member accounts, cross-sells Credit Union products, answers member questions, and provides overall quality service to members. They also help with tel ...
-
Customer Service Representative
3 weeks ago
IV Compound Center of Wisconsin New Berlin, United StatesJob Overview: · We are seeking a highly motivated individual to join our team as a Customer Service Representative in our compounding pharmacy. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Roles for this positio ...
-
Customer Service Representative
1 week ago
Metal-Era, Inc. Waukesha, United States**Customer Service Representative** · Metal-Era holds the broadest portfolio of tested roofing and perimeter securement solutions on the market. We design and manufacture building envelope components that keep our neighbors, friends, and family safe at work and in the community. ...
-
Customer Service Representative
3 weeks ago
Burke Candy & Ingredients Inc Milwaukee, United States**About us** · Burke Candy & Ingredients Inc is a small business in FOOD_BEVERAGE_SERVICES. We are professional, agile, agile and our goal is to We are family owned business. We manufacture ingredients for other manufactures and have 2 retail candy store in Milwaukee.. · Overview ...
Member Services Representative - Oconomowoc, United States - Planet Fitness
Description
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
