Customer Service Representative - Delafield, United States - Kettle Moraine Heating & Air Conditioning, LLC

Kettle Moraine Heating & Air Conditioning, LLC

Verified Company

Delafield, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are YOU a
5 Star Individual with a dynamic personality, passionate about what you do and thrives on providing a
5 Star Customer Experience? This career opportunity could be for you

Hours:

Monday - Friday
9;30a.m. - 5:30 p.m. ( expect 43-45 hours a week, overtime is common)

Customer service - receive and place phone calls, schedule appointments, follow up with customers on their experience. Build solid relationships with customers by handling questions and concerns with speed, friendliness and professionalism. Remind customer of recommended maintenance, filter changes, etc. and rarely have to handle customer complaints.

Manage work area greet guests, handle instore purchases, open/close shop
Update customer database enter in confidential customer information in all system platforms
Place & Receive outbound & inbound calls, book appointments, sell memberships
Work well independently
Take initiative in absence of manager(s) or owner
Assist owner and coworkers in miscellaneous projects
Other items as assigned

Required Skills & Abilities

High School diploma
Experience in Word, Excel and Internet (Service Titan a plus)

Pay:
$ 18.00-$20.00 depending on experience

Why Kettle Moraine Heating & Air Conditioning?
We believe in providing Five Star Service is a must.

At Kettle Moraine we are committed to cultivating a professional workforce by hiring the best people and providing the best service possible to our customers.

We value and respect each of our employees and understand success happens with the right people. Kettle Moraine offers a very competitive wage and so many great benefits

Medical, dental, vision insurance
Life insurance
401(k) plan
Paid time off
Paid much more

Pay:
$ $20.00 per hour

Expected hours:
per week

Benefits: