Customer Service Representative - Mukwonago, United States - Mallory Safety And Supply Llc

Mallory Safety And Supply Llc

Verified Company

Mukwonago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Work For Mallory?- Mallory Safety and Supply has always been a family owned and privately owned business. Mallory's business model is customer based; we thrive by providing basic service brilliance We offer a casual work environment, professional development and promotional opportunities. We have 33 core values that guide our intentional company culture and are employee centric. We are looking for dedicated, motivated and smart team members to grow with our company._

Mallory Safety and Supply is currently looking for a Customer Service Representative to join our ENSA Team in Mukwonago, WI

Job Summary:

Here are the Benefits that Mallory can Offer:

Medical, Dental, and Vision Insurance
410(k) with an employer match program
Employer paid Long Term Disability
Voluntary Term Life, Accident, and Disability Insurance
Employee Assistance Program with added benefits such as financial wellness and planning
10 hours of paid time off a month to start
7 paid holidays throughout the year
Yearly appraisal and biannual reviews
Employee discounts and Mallory Swag
Certifications and continued job development opportunities
Opportunities for promotion and growth
Monday through Friday dependable schedule
No nights or weekends
A positive company culture check out our website for more information on The Mallory Way

As a Customer Service Representative, Here is How You Will Make an Impact:

Learn, navigate, and use Prophet 21 to provide customer service
Resolve issues with customer orders in a tactful manner
Partner with the branch sales team to drive business
Assist with miscellaneous projects as needed

Here is What We Need From a Customer Service Representative:

Required Skills and Abilities -

Excellent oral and written communication skills
Strong time and project management skills with the ability to multitask
Strong computer and data entry skills highly desired, including Microsoft Office

Education and Experience -

12 years of experience in customer service leadership skills are required
Business to business (B2b) customer service experience preferred
Construction, safety, or industrial supply experience is preferred
High School Diploma or GED required

Physical Requirements -

Sedentary role that requires staring at a screen for up to 8 hours a day
Occasional bending, twisting, standing, and stooping
Lifting up to 50 pounds on occasion
Mallory Safety & Supply is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability._