- Answer all incoming calls to the Customer Service Desk, determine nature of the calls, and direct the caller appropriately.
- Check all customers in, utilizing the HCM Helpdesk Database.
- Direct customers to the appropriate staff member required to resolve the
- customer's personnel or finance service needs.
- Ensure that customer is properly logged out once they have received the
- necessary services.
- Load service member data into the system of record who have not been
- automatically loaded to the system upon accession.
- Grant access to personnel to view their Title 10 (T10) profile in the system of
- record if they are not able to while in processing.
- Issue checklists to service members reporting to Customer for AGR In- or Out-
- Processing, ADOS In- or Out-Processing, Birth Month Review, AGR
- Reassignment, etc.
- Input data from completed checklists, once they are returned to Customer
- Service by the service member, in order for the checklist to be closed in the
- system.
- Answer basic personnel and transition questions.
- Direct inquiries with complex issues to the appropriate NCO or Officer within the
- HCM, or schedule an appointment for the customer to come in person and
- resolve the inquiry.
- Escort personnel without building credentials, who are seeking DEERS/RAPIDS
- services (dependent ID, Common Access Card (CAC), DD Form 1172, add/remove dependents to/from their DEERS record).
- Coordinate and schedule conference room availability within the TARC for various briefings provided by HCM.
- Provide workload data reports from the HCM Helpdesk Database.
- Perform other administrative duties as necessary (i.e. make new ID tags for
- Soldiers and review SOPs)
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Administrative Specialist
1 week ago
QualX Corporation Arlington, United States**Overview** · The Administrative Specialist supports the WHS/DoD Transition Team and serves as a central office to coordinate and provide all logístical and administrative support related to Pentagon access and processing for the President-elect Agency Review Team, departing off ...
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Administrative Specialist
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Ventus Solutions Arlington, United StatesVentus Executive Solutions (VES) is a small company that works in the innovation and consulting arena and hires particularly talented individuals. At VES, we prioritize our employees' well-being, fostering a workplace culture that values and supports each individual. We are dedic ...
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Administrative Specialist
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One Federal Solution Washington, United StatesOne Federal Solution seeks an Administrative Specialist II to join our team in Washington, DC. The Administrative Specialist II will provide support services related to international child abductions or adoptions, and emergency services such as evacuation from countries in crisis ...
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Administrative Support Specialist
1 week ago
Mayvin Inc Arlington, United StatesMayvin is seeking an **Administrative Support Specialist** to support the U.S Marshals Service's (USMS's) Financial Services Division (FSD) management and other staff members in all financial activities and operations as assigned. This position will liaise with Federal Employees, ...
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Administrative Specialist
6 days ago
Chickasaw Nation Industries Washington, United States**SUMMARY** · The Administrative Specialist provides administrative support and technical assistance to the (FHCB) Financial Human Capital Branch by coordinate meeting schedules, draft agendas and correspondence. Prepares complex briefings using Microsoft Power Point, Excel and W ...
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Administrative Specialist
1 week ago
Chickasaw Nation Industries Washington, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business. _ · **SUMMARY** · The Administrative Specialist provides administrative support and technical assistance to the (FHCB) Financ ...
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Administrative Specialist
1 week ago
Ardent Eagle Solutions Washington, United StatesAbout Us: · Are you ready to join an exceptional team that's rewriting the future of national security and global impact? Welcome to Ardent Eagle Solutions (AES), a dynamic and rapidly expanding small business that's at the forefront of supporting the Federal Government, Departme ...
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Administrative Specialist
1 day ago
US Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM) Washington, United States**Duties**: · - You will serve as as Financial Analyst assigned to the Business and Financial Management Competency (1.2) of the Naval Information Warfare Systems Command (NAVWAR). · - You will assist in providing the Program office with advice and guidance on all business areas ...
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Administrative Specialist
1 week ago
US Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM) Washington, United States**Duties**: · - You will support the ownership and control of developing, managing, and executing operational work streams, resources, and provide recommendations and advice to leadership in the management of Navy ERP Core Services · - You will collaborate with various managers t ...
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Administrative Specialist
13 hours ago
US Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM) Washington, United States**Duties**: · - You will support the digital transformation of Integrated Product Support (IPS) elements and deliverables through the utilization of Digital Engineering principles. · - You will provide logistics oversight and Life Cycle Management for technical issues regarding t ...
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Administrative Specialist
1 day ago
US Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM) Washington, United States**Duties**: · - You will Support NAVWAR HQ Contracting Officers in pre and post contract award activities. Determine organizational structure, budgetary and personnel requirements. · - You will Develop and implement policies and procedures in support of program strategic goals an ...
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Front Desk Administrative Specialist
6 days ago
Arlington County, VA Arlington, United States**Position Information**: · The Arlington Economic Development (AED) is seeking an organized, flexible, and proactive **Front Desk Administrative Specialist** to support administrative operations and the senior leadership team. The position will serve as the primary contact for d ...
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Administrative Litigation Support Specialist
3 days ago
GAP Solutions, Inc. Arlington, United StatesPerform complex day-to-day administrative and litigation support activities in support of customer's Hearing Office Division. Individual(s) must be able to work independently, receiving a minimum of detailed guidance, to complete tasks that include, but are not limited to, archiv ...
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Property Administrative Specialist
2 days ago
Marriott International, Inc Falls Church, United States**Additional Information** Supporting Sales and Executive Members · **Job Number** · **Job Category** Administrative · **Location** Falls Church Marriott Fairview Park, 3111 Fairview Park Drive, Falls Church, Virginia, United States VIEW ON MAP · **Schedule** Full-Time · **Locat ...
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Administrative Support Specialist
1 week ago
Imagineeer Washington, United StatesAbout the Company: · Imagineeer is leading the charge in data transformation, impacting sectors from healthcare to government operations, green energy, supply chain, and sports. Leveraging cutting-edge technologies like AI, post-quantum security, and blockchain, we empower decisi ...
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Program and Administrative Specialist
1 week ago
Chickasaw Nation Industries Washington, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business. _ · **SUMMARY** · The Program and Administrative Specialist, in the Bureau for Europe and Eurasia, is pivotal in enhancing th ...
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Administrative Support Specialist
3 days ago
ARL Incorporated Washington, United States**Job Summary** · The Administrative Support Specialist will provide administrative support to the division's contracting activity. · **Essential Functions** · - Obtain program office approval of potential submissions for future years prior to submission in APFS · - Submission of ...
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Supervisory Administrative Specialist
1 week ago
U.S. Department of Justice Washington, United StatesUSAJOBS Downtime · will be down for extended maintenance Friday, May 10 at 8 a.m. ET through Sunday, May 12 at noon ET. We appreciate your patience as the Office of Personnel Management continues to make technical investments in USAJOBS. · Close · Summary · The Natural Resources ...
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Administrative Support Specialist
13 hours ago
US Treasury, Departmental Offices Washington, United States**Duties**: · As an Administrative Support Specialist, you will: · - Coordinate complex logistics and paper flow for the Office of Investment Security, including official recordkeeping for the interagency Committee on Foreign Investment in the United States (CFIUS) and receipt of ...
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IT Specialist(Systems Administration)
1 week ago
US Development Finance Corporation (formerly Overseas Private Investment Corporation) Washington, United States**Duties**: · As an IT Specialist (Systems Administration), you will: · - Serve as a Federal Asset Manager responsible for development and maintenance of an accurate inventory of all hardware and software assets with the agency, utilizing ServiceNow. · - Work with a team of contr ...