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    Medical Front Desk Administrative Assistant - White Plains, United States - Classic Westchester

    Classic Westchester
    Classic Westchester White Plains, United States

    18 hours ago

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    Description

    JOB DESCRIPTION

    Reporting to the Director of Apprentice Training -Administrative Assistant will be responsible for but not limited to:

    • Communicate with members, supervisors, peers, and employers/contractors.
    • Perform various administrative activities as directed by the Director.
    • Responsible for supporting training Journeymen training and compliance with requirements.
    • Will assist with training Alliance - Learning Management System.
    • Will assist with Learning Management System.
    • Assist members in registering for online courses and setting up voice authentication for those
      courses. This may be done using facetime or Google Duo.
    • Direct unresolved issues to the next level of support personnel.
    • Assist in testing and rollout of new versions of LMS and content.
    • Work with other departments to train and assist with LMS tasks.
    • Set up user accounts, permissions, and passwords.
    • Take photos for New York City DOB ID SST cards.
    • Provide support to members for the New York City SST program including but not limited to outside training verification.
    • Assist in the processing and mailing of SST certification cards using in-house programs as well as NYC DOB Training Connect.
    • Assist with special projects as necessary.

    Required Experience, Skills, and Qualifications

    • Must possess excellent telephone, verbal, and written communication skills.
    • Intermediate to Advance Proficiency in Microsoft Office Product.
    • Ability to multitask.
    • Must be an independent worker.
    • Organizational skills and attention to detail required.
    • Experience with virtual platforms for meetings, conference, training etc.
    • Previous experience working in a fast-paced professional office.
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