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    Customer Service Representative - Philadelphia, United States - Jeffrey Castillo - State Farm Agent

    Jeffrey Castillo - State Farm Agent
    Jeffrey Castillo - State Farm Agent Philadelphia, United States

    2 weeks ago

    Default job background
    Description
    Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
    Responsibilities
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
    • Maintain a strong work ethic with a total commitment to success each and every day.
    As an Agent Team Member, you will receive
    • Group Life Insurance Benefits
    • Salary plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my agency
    Requirements
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • Organizational skills
    • Self-motivated
    • Proactive in problem solving
    • Dedicated to customer service
    • Experience in a variety of computer applications, particularly Windows
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Bilingual - Spanish preferred
    • Bilingual - Korean preferred
    • Position may require irregular working hours
    • Must be available to work the following schedule: Every other Saturday
    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

    Compensation: $25, $50,000.00 per year

    My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Philadelphia, PA and help customers with their insurance and financial services needs, including:
    • Auto insurance
    • Home insurance
    • Life insurance
    • Retirement planning
    State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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