Customer Service Representative - Philadelphia, United States - Insinger Machine

Description

• Deliver exceptional customer service while maintaining a positive and professional attitude at all times.
• Efficiently manage customer complaints, processing orders, and modifications with a keen eye for detail.
• Master our product offerings to provide knowledgeable support and advice to customers.
• Maintain comprehensive records of customer interactions, transactions, comments, and complaints.
• Collaborate effectively with team members to enhance service and customer satisfaction.

• Associate's degree or higher in a relevant field.
• 35 years of experience in a professional environment, ideally within manufacturing, though not required.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fastpaced environment with shifting priorities.
• Experience with Microsoft Word and Excel (basic to intermediate level).
• Experience with Salesforce or other CRM systems is preferred.

• 401(k)
• 401(k)

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

• 3 years

• Morning shift

• Monday to Friday
• No weekends

• Inperson
• Office

• Philadelphia, PA required)

• Philadelphia, PA 19135: Relocate before starting work (required)