Customer Service Representatives - Philadelphia, United States - Flynn O'Hara Uniforms

Flynn O'Hara Uniforms
Flynn O'Hara Uniforms
Verified Company
Philadelphia, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_ Bilingual in Spanish/English is not requi__red; ho_
_w__ever, it is_
_ a PLUS_

_Applicants must be 18 years of age or older_

Duties & Responsibilities:

  • Provide prompt, courteous, and efficient telephone service to our customers.
  • Assist customers with inquiries regarding orders.
  • Process new orders through mainframe system.
  • Check orders for accuracy.
  • Learn product line and processes.

Qualifications:

  • High School diploma or equivalent.
  • One to two years high volume call center experience preferred.
  • Previous order entry/keystroke experience required.
  • Mainframe experience a plus
  • Welldeveloped understanding of customer service satisfaction and soft skills
  • Availability to work a flexible schedule including evenings and Saturdays, particularly July-September.
-
_ Bilingual Spanish/English speaking applicants a plus_

Required Skills:


  • Strong initiative & work ethic.
  • Ability to work well under pressure as well as within a team environment.
  • Excellent written and verbal communication skills a must.
  • Strong organizational skills and attention to detail.

Required Education:

  • High school or equivalent
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