-
IT Support Specialist
3 weeks ago
NewPoint Real Estate Capital LLC Chevy Chase, United States**Reports To** · Service Support Manager · **Job purpose** · The IT Desktop Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, telecommunications ci ...
-
IT Support Specialist
1 week ago
DARCARS Automotive Group Bethesda, United States**DARCARS Automotive Group** is now seeking for an **IT Support Specialist** · Purpose: · **Qualifications**: · - OS Support - Windows 10, 11 · - Level 1 Help Desk Support - Call response and Triage · - Desktop Hardware Troubleshooting · - Basic Audio/Visual Hardware Setup · - Ba ...
-
Customer Support Specialist
2 weeks ago
Xometry Inc North Bethesda, United Statesat Xometry · North Bethesda, MD · Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow ...
-
Administrative Support Specialist
1 week ago
Lawelawe Defense Inc Bethesda, United States**Key Responsibilities**: · - Aid in the establishment of department best practices. · - Determine and document user requirements for business processes. · - Track and manage organizational taskers. · - Track and manage on and off boarding activities. · - Create and provide daily ...
-
Desktop Support Specialist
4 days ago
Rapid Finance Bethesda, United States**About the Role**: · We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team. In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users. You will be responsible for ...
-
IT Support Specialist
2 days ago
Strike Spring, United States**Job Summary**: · The Information Technology Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests, configuring an ...
-
IT Support Specialist Ii
3 days ago
TECHNICAL RESOURCES INT'L Bethesda, United States**Job Description**: · - Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support. · - Demonstrate strong attention to detail, problem solving, and a desire to provide outstanding customer support. · - Analyze ...
-
Executive Support Specialist
3 weeks ago
Lynker Corporation Silver Spring, United States**Lynker is seeking an Executive Support Specialist to provide comprehensive support to NOAA's Office of Response and Restoration's Directorate, ensuring seamless operations at a senior level. This role involves developing executive-level briefing materials, facilitating communic ...
-
Community Support Specialist
2 weeks ago
The Bindu Institute Spring, United States**The Bindu Institute** helps wounded warriors with moderate-to-severe traumatic brain injury, spinal-cord injury, or other neurological conditions live life to the fullest, on their terms; choosing for themselves how to live, learn, work, socialize and play. We assist warriors w ...
-
Meeting Support Specialist
1 week ago
Spatial Front Silver Spring, United States· Spatial Front Inc. (SFI) is a company that offers IT solutions to federal, state, and local governments as well as the private sector. Currently, SFI is seeking a highly qualified Meeting Support Specialist with excellent communication skills. The Food and Drug Administration ...
-
Administrative Support Specialist
2 weeks ago
Earth Resources Technology, Inc Silver Spring, United StatesERT is seeking an Administrative Support Specialist to support our customers at the NOAA Office of Education (OEd). This is an on-site position located at NOAA's Silver Spring facility. · The NOAA OEd manages 300 student scholars per year in NOAA's undergraduate scholarship progr ...
-
Computer User Support Specialist
4 days ago
BRS Bethesda, United StatesVGS is seeking Computer User Support Specialists · **General Duties**: · - Ability to comply with First Call Resolution standards (minimum 75%) to provide End User Device (EUD) support service and incident resolution remotely and through desk-side touch labor services to ensure t ...
-
IT Support Specialist
3 weeks ago
Owia Technology Washington, United States**IT Support Specialist** · **8:30-5:30 pm, with some evening/weekend hours on occasion** · Seeking a very detail-oriented I.T. Support Specialist with the desire to join a positive, team-oriented company with a family-feel who has been providing small to mid-sized businesses wit ...
-
IT Support Specialist
3 weeks ago
Northeastern University Arlington, United StatesAbout the Opportunity · Job Summary · Reporting to the Director of Global IT Services, this position will be housed on the Arlington campus, and 100% on-site. They will provide technical support to their campus and remote support in conjunction with the Global IT team to Northeas ...
-
IT Support Specialist
3 weeks ago
Customer Value Partners, Inc Washington, United StatesOverview: · CVP seeks an IT Support Specialist to administer and support desktop, server, network, and cloud infrastructure components for our corporate office in Washington, DC. This is a user-facing role providing direct support to remote staff. The professional in this role wi ...
-
IT Support Specialist
1 week ago
Orhan Yankin LLC Arlington, United StatesJob Summary: · **Responsibilities**: · - Provide technical support for both hardware and software issues · - Manage the configuration and operation of computer operating systems · - Monitor the system daily and respond immediately to security or usability concerns · - Troubleshoo ...
-
Procurement Support Specialist
3 days ago
VMSI Inc. Silver Spring, United StatesProcurement Support Specialist · Remote/Hybrid · **Veterans Management Services, Inc. (VMSI)** is a Service-Disabled Veteran-Owned Small Business (SDVOSB)and we are looking for a highly motivated **Procurement Support Specialist** to join our team supporting our **National Oceani ...
-
IT Support Specialist
2 weeks ago
B&B Solutions US Washington, United States**About Us** · B&B Solutions is a mission focused 8(a) Small Disadvantaged Business, located in the Washington, DC metropolitan area. B&B provides multi-faceted and nuanced support services for Federal, State, Local, and Commercial clients. Our support includes Professional Servi ...
-
IT Support Specialist
2 weeks ago
Brightkey, Inc Washington, United States**Schedule, Benefits, & Compensation**: · - Location: Onsite in Washington, DC · - First shift, Monday through Friday · - Medical, Dental, & Vision Insurance · - Participation in company 401k program · - Paid Time Off · **Responsibilities**: · - Image/reimage of PCs/laptops · - U ...
-
IT Support Specialist
1 week ago
Orhan Yankin LLC Arlington, United StatesOverview: · **Responsibilities**: · - Provide technical support and troubleshooting for IT systems and software. · - Install, configure, and maintain hardware and software components. · - Assist in the setup and maintenance of network infrastructure. · - Respond to IT support req ...
Desktop Support Specialist - Bethesda, United States - Rapid Financial Inc
Description
About the Role:
We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team.
In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users.
You will be responsible for a variety of tasks, including system administration, user management with Active Directory and Microsoft Entra ID, user support, troubleshooting technical issues, maintaining an accurate computer equipment inventory, participating in environment enhancement projects and more.
Responsibilities:
Provides technical support to remote and onsite end-users in a timely and professional manner.
Installs, configures, and maintains computer systems, hardware, software, and peripherals.
Onboarding/offboarding team members including creating, modifying, and deleting user accounts various systems including Active Directory and Microsoft Entra ID.Troubleshoots and resolves technical problems related to hardware, software, and network connectivity.
Maintains an accurate and up-to-date inventory of computer hardware equipment.Documents system configurations, procedures, and troubleshooting steps.
Stays up-to-date on the latest technologies and industry best practices.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).1-3 years of experience in a desktop support role.
Strong understanding of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).Experience with Active Directory and Microsoft EntraExcellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Skills:
Experience with cloud computing platforms (e.g., AWS, Azure).Experience with Zendesk.
Experience with FreshService.
Experience with SmartDeploy.
Experience with scripting languages (e.g., PowerShell).General knowledge of Windows server administration (e.g., Windows Server 2019, 2022).#J-18808-Ljbffr
