IT Support Specialist - Bethesda, United States - DARCARS Automotive Group

Mark Lane

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Mark Lane

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Description

DARCARS Automotive Group is now seeking for an
IT Support Specialist

Purpose:

Qualifications:


  • OS Support
  • Windows 10, 1
  • Level 1 Help Desk Support
  • Call response and Triage
  • Desktop Hardware Troubleshooting
  • Basic Audio/Visual Hardware Setup
  • Basic Technical knowledge of PCs and desktop hardware
  • Familiarity with remote control and other diagnostic tools to identify issues.
  • Ability to operate with mínimal supervision, prioritize workload, other assigned tasks, learn new, technical product information quickly and demonstrate the ability to meet current operating level agreements.
  • Maintain and document guidelines, standards, processes, and procedures in relation to the computing environment.
  • Support and troubleshoot current standard of MS Windows 10\Windows 11 operating systems, & MS Office 36
  • Dell / Lexmark/HP Remote/On-Site Printer Support
  • LDAP, ActiveSync, Active Directory, & Exchange Online
  • Basic Network Knowledge
  • Basic iOS knowledge

Benefits:


  • Insurance: medical, vision, dental
  • Shortterm and longterm disability plans
  • Life Insurance
  • Paid Holidays and PTO
  • 401(k)
  • Employee discounts on vehicle purchases, parts and service repairs
  • Internal career advancement opportunities
  • Opportunities to join our community service initiatives
  • This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor._
  • DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply._
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