Jobs
>
Houston

    Manager, Operational Excellence Services - Houston, United States - Buckeye Supply Corporation

    Default job background
    Description

    Buckeye is the premier infrastructure and logistics provider for the worlds energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

    We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations.

    Buckeye Partners is currently seeking a Manager, Operational Excellence Services with experience managing operational excellence programs in the Oil & Gas Industry to join our team

    Role Summary:

    The Manager, Operational Excellence Services is responsible for supporting Leadership in empowering a High-Performance Culture and applying the Safety and Operations Management System to most effectively achieve safety and operational goals and objectives. This role will have regular interaction and engagement across all levels of Operations and Operations Support Teams including Operations Leadership and Program Owners to ensure ongoing alignment and support.

    Essential Duties & Responsibilities include:

    • Management: Manage the Operational Excellence Services Team as related to their primary roles and responsibilities, as well as their goals and professional development.
    • Leverage experience to effectively communicate, facilitate, provide input, and act as a liaison between operations, program owners, and leadership.
    • Cross-Functional Operations Program Management and Support: Manage and support cross-functional programs in alignment with Buckeyes Safety and Operations Management System (SOMS) to drive consistency in program execution and continuous improvement. Programs can be inclusive of the following:
      • Corrective Actions Management
      • Lessons Learned Management
      • Incident Reporting and Investigation Management
      • Operations Programs Audit and Assessment Management
      • Lead administration and management of Buckeyes Audit and Assessment and Incident Reporting Database (BIRD) SAI Global.
    • Operations Program and Process Performance Assurance: Manage, support, and develop programs focused on measuring the effectiveness of operations programs, processes, and work activities. Responsibilities include:
      • Ensure Audit and Assessment strategies, programs, and processes remain in-line with organizational goals and Buckeyes Safety and Operations Management System.
      • Management of Safety and Operations Management System related assessments and effectiveness evaluations.
      • Lead Buckeyes operational audit programs including the LIVE Safe Observations, Work Procedure Reviews, Spot Audit Program and Comprehensive Site Audit Program.
      • Ensure visibility to Audit and Assessment planning, activities, and results including repeat findings and opportunities for continuous improvement.
    • Operational Performance Data Reporting and Analysis: Lead collection, evaluation, and reporting of cross-functional performance metrics to support leadership in making key business decisions.
      • Support leadership in identifying Key Performance Indicators (KPIs) that align to business objectives, goals, and improvement initiatives.
      • Trend, consolidate, and report cross-functional and programmatic performance measures, metrics, and KPIs to support leadership in identifying and prioritizing areas of opportunity.
      • Analyze and identify meaningful conclusions from KPIs for management review.
      • Collaborate with operations and programs to drive continuous improvement of metrics including enhanced performance, efficiency, and reliability.
      • Facilitate Leadership review of operations performance metrics, feedback, and trends.
    • High Performance Culture Programs and Processes: Support and maintain programs and processes that enable, empower, and reinforce a High-Performance Culture. Programs and processes can be inclusive of:
      • High Performance Team Program
      • Recognition Programs
      • Regular communications and engagements, like newsletters, updates, and dashboards.
      • Feedback and two- way communication across operations and support services and programs.
      • Summits and large group engagements.
    • Other duties as assigned.
    Position Requirements:
    • Bachelors Degree or equivalent required, preferably in Organizational Leadership, Business or an Engineering-related discipline.
    • 8+ years of professional, related experience in Operations.
    • Direct operations leadership experience strongly preferred.
    • Demonstrated problem solving and project management skills.
    • Advanced experience with SharePoint, Microsoft Office Suite (including Power BI, SharePoint, Word, Excel, PowerPoint, etc.) is preferred.
    • Up to 35% travel
    Certificates & Licenses:
    • None required
    Other Skills, Attributes and Abilities:
    • This position requires someone who has a tremendous commitment to Operational Excellence.
    • In order to be successful in this position, one must possess strong leadership and influence skills.
    • Excellent program development, organization and analytical skills are required.
    • Excellent communication (oral, written and presentation) skills are required, as well as exceptional interpersonal skills. Problem-solving skills are also essential.
    • Individual must be available during non-work hours as required. Normal and extraordinary work circumstances may require, without notice, evening, weekend or holiday work.
    Essential Functions:
    • This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
    • This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
    • This position requires compliance with all personnel policies.
    Physical & Safety Requirements:
    • Normal office environment and field operations environment.
    About You:

    To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information.

    Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

    People First Culture:

    From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us.

    Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment

    Opportunity Posters provided by OFCCP on the following

    Applicants who are extended an employment offer will be required to complete a pre-employment physical, drug screening, a n d background check. All employment offers are contingent upon the successful completion of these pre-employment processes

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)


  • Empower Pharmacy Houston, United States

    Position Summary: · As a Service Excellence Advocate, you will be an essential part of our commitment to providing exceptional customer service and ensuring a positive experience for our valued customers. This role requires individuals who excel in customer service, communication ...


  • Empower Pharmacy Houston, United States

    Company OverviewEmpower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facilit ...


  • Empower Pharmacy Houston, United States

    Company Overview · Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing fac ...


  • Buckeye Supply Corporation Houston, United States

    Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry envir ...


  • Buckeye Partners Houston, United States

    Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry envir ...


  • Powell Houston, United States

    **Company Overview**: · Join our dynamic and visionary team at Powell Electrical Systems, Inc., a global leader in transforming electrical infrastructure through innovative technologies and service offerings. As the strategic supplier of choice for highly complex and integrated s ...


  • Hermann Services Houston, United States

    **Job Term**: Full Time · **Full Job Description**: · **Hermann Services is looking for a Customer Service Representative (CSR) to join our growing Transportation Division located in Houston, TX.** · - We are seeking a **Transportation Customer Service Representative (CSR)** who ...


  • Demant Houston, United States

    Overview: · e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. With over 30 offices strategically located nationwide and staffed with teams of highly experienced hearing and balance instrument experts, we bring a local ...

  • Expanse Electrical Co

    Rental Coordinator

    2 days ago


    Expanse Electrical Co Houston, United States

    **Overview** · The Rental Coordinator will assist our fleet department on all activities throughout the rental process and ensure process and procedures are met. The rental coordinator will be responsible for different functions including managing logistics for equipment and writ ...


  • Pye-Barker Fire & Safety, LLC Houston, United States

    **Make a difference, protect lives, and achieve your dreams. **Build your career with the industry-leading fire, life safety and security company. · **Essential Duties & Responsibilities**: · - Builds and maintains a network of sources from which to identify new sales leads. · - ...

  • Hueman PE Talent Solutions

    General Manager

    1 week ago


    Hueman PE Talent Solutions Houston, United States

    **As the General Manager, you will**: · - Provide leadership and direction to all departments, including operations, logistics, administration, sales, inventory management, and customer service. · - Identify new opportunities for revenue growth, cost optimization, and operational ...

  • Schouest, Bamdas, Soshea and BenMaier, PLLC

    IT Help Desk

    1 week ago


    Schouest, Bamdas, Soshea and BenMaier, PLLC Houston, United States

    Schouest, Bamdas, Soshea, BenMaier and Eastham is a rapidly growing law firm nationwide. Our firm has a need for a Help Desk Technician. This position is located in our Houston office and is fully onsite. This position reports directly to the IT Director. · Essential Functions: · ...

  • WEETAZ

    Store Manager

    1 day ago


    WEETAZ Houston, United States

    **_Key Responsibilities_**: · - _Ensure adherence to the service model, emphasizing the team's commitment to excellent customer service._ · - _Utilize store profitability analysis tools to make data-driven decisions aimed at boosting sales._ · - _Oversee store operations, includi ...


  • Arbor Diagnostics Houston, United States

    **Job Summary**: · This position provides phlebotomy coverage for field services including all In-Office Phlebotomists and Patient Service Centers in assigned areas. This role provides collects samples from all patients: pediatric through geriatric. Additionally, this role ensure ...


  • Globaltex Fine Linens Houston, United States

    _Sales Representative_ · Elevate our customer experience through exceptional service. Join our vibrant team as a Sales Representative. At Globaltex Fine Linens we're passionate about understanding that the right linens and towels can transform a space, adding a touch of elegance ...


  • Harris Health System Houston, United States

    Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs: · - Med ...

  • Charlotte Tilbury

    Saks Beauty Advisor

    1 week ago


    Charlotte Tilbury Houston, United States Full time

    Charlotte Tilbury is currently looking for a motivated and experienced Beauty Advisor to join our team at Saks. As a Beauty Advisor, you will represent the Charlotte Tilbury brand and provide exceptional service to our customers. You will be responsible for delivering Charlotte T ...


  • Northstar Memorial Group Houston, United States

    NorthStar Memorial Group is seeking a Customer Experience Associate at NorthStar Memorial Group Home Office in the Houston Galleria area. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're ...

  • Spacemanager Inc

    Delivery Driver

    3 days ago


    Spacemanager Inc Houston, United States

    We are a Durable Medical Equipment (DME) company in business for over 30 years and expanding in this area. Looking for service technician/driver to service private home and nursing homes patients in the Houston area. Our mission is to be the premier, outcome-driven DME provider i ...


  • Witt O'Brien's Houston, United States

    Are you looking for an opportunity to join a team that makes a real difference? Do you want to be part of a collaborative team that protects and strengthens communities and businesses? If you are looking for all these opportunities and more, then Witt O'Brien's is the right fit f ...