- Effectively captures medical information accurately and completely into donor management software.
- Facilitates the donation process through coordination and communication with donor families and medical personnel.
- Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
- Performs other related duties as assigned.
- A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
- 1+ years in a health-care related position including use of medical terminology.
- CTBS, RN, or LPN desired.
- Working knowledge of computers and Microsoft Office applications.
- Ability to exercise independent judgement and multitask.
- Exceptional teamwork, communication, and conflict management skills.
- Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
- Up to 176 hours (22, 8-hour days) of PTO your first year
- Up to 72 hours (9, 8-hour days) of Sick Time your first year
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
- 403(b) plan with matching contribution
- Company provided term life, AD&D, and long-term disability insurance
- Wellness Program
- Supplemental insurance benefits such as accident coverage and short-term disability
- Discounts on home/auto/renter/pet insurance
- Cell phone discounts through Verizon
-
Call Center Supervisor
1 week ago
Shield HealthCare Valencia, United StatesSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer ...
-
Call Center Representative
1 week ago
Duke City Urgent Care Albuquerque, United StatesSalary: $15 - 19/hour · Job Description: · Duke City Primary Care is looking to add a few exceptional people to our team We are looking for a F/T or P/T Call Center Representative to support our commitment to offering fast, friendly, quality care to the residents of NM. If you t ...
-
Call Center Representative
1 week ago
Nusenda Albuquerque, United StatesNusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part ...
-
Call Center Representative
1 week ago
Ajilon Albuquerque, United StatesAjilon - JobID: 93ADC E82-9FFE-E9244196C4A7 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical ...
-
On-Site Medical Call-Center Specialist
1 week ago
DCI Donor Services Albuquerque, United StatesDCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are specifically wanti ...
-
Call Center Representative
1 week ago
LHH Recruitment Solutions Albuquerque, United StatesLHH seeks a bilingual Call Center Representative in Albuquerque, NM · Duties and Responsibilities · Answers all incoming calls in a prompt and courteous manner. · Obtain patient demographics, insurance information and requested procedure data from various sources (MI, EPIC and ...
-
Call Center Representative
1 week ago
LHH Recruitment Solutions Albuquerque, United StatesJob Description · Job DescriptionLHH seeks a bilingual Call Center Representative in Albuquerque, NM · Duties and Responsibilities · Answers all incoming calls in a prompt and courteous manner. · Obtain patient demographics, insurance information and requested procedure data fro ...
-
Call Center Representative
2 days ago
Duke City Urgent Care Albuquerque, United StatesJob Description · Job DescriptionSalary: $15 - 19/hour · Job Description: · Duke City Primary Care is looking to add a few exceptional people to our team We are looking for a F/T or P/T Call Center Representative to support our commitment to offering fast, friendly, quality care ...
-
Call center agent
1 week ago
Nexus Innovations Las Maravillas, United StatesYou are our new Call Center Agent (m/f/d) Sales at Las Maravillas · Following our motto #StrongTogether, we shape our daily work with a lot of variety and humor, and have thus established a unique position in the telecommunications industry. · In recent years, we have grown sign ...
-
Call Center Agent
2 weeks ago
Isleta Resort & Casino Albuquerque, United States Full timeAGE REQUIREMENT: 18 years or older Position Summary: Responsible for answering, routing and making reservations for a variety of calls in an inbound call center environment while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and ...
-
Call Center Representative/ Scheduler
2 weeks ago
AlluraDerm MD Med Spa Albuquerque, United StatesJob Description · Job DescriptionWe are looking for a positive and personable, fast-paced, highly ethical, and experienced Customer Service Representative who thrives on helping their team members succeed. Also, someone who is looking for long term, stable employment. AlluraDerm ...
-
Call Center Customer Service Representative
5 days ago
Albuquerque, New Mexico Albuquerque, United StatesJob Description · Job DescriptionAre you ready to embark on a rewarding career journey where your customer service skills shine? Look no further Our client is seeking dynamic individuals to join their Customer Service Agents, with a fantastic hybrid work opportunity and unparalle ...
-
Communication Center Specialist
2 days ago
City of Albuquerque, NM Albuquerque, United StatesSalary : $40, $44,616.00 Annually · Location : Albuquerque, NM · Job Type: Full Time · Job Number: · Department: Municipal Development · Division: MD-Signal Installation · Opening Date: 12/27/2023 · Closing Date: 5/29/2024 11:59 PM Mountain · Bargaining Unit: CL · Positi ...
-
ARS Aleut Construction Albuquerque, United StatesDid you know Aleut Federal currently supports 3 Job Corps Centers? Do you have a passion for making a difference in the lives of adolescents and young adults? Check out our Career Center and search by these locations; Albuquerque, NM, Chicago, IL, and El Paso, TX · Job Corps is ...
-
Aleut Federal Albuquerque, United StatesJob Description · Job DescriptionDid you know Aleut Federal currently supports 3 Job Corps Centers? Do you have a passion for making a difference in the lives of adolescents and young adults? Check out our Career Center and search by these locations; Albuquerque, NM, Chicago, IL, ...
-
Business Development Center Specialist
1 week ago
Optimum Building LLC. Albuquerque, United StatesJob Description · Job DescriptionOptimum Human is seeking a highly motivated and results-driven Business Development Center Specialist to join our team. · As a Business Development Center Specialist, you will play a crucial role in generating leads and driving business growth. Yo ...
-
Call Center Representative
1 day ago
BCForward Rio Rancho, United StatesJob Description · Job DescriptionRole: Inside Sales Inbound Sales Representative (2 open roles) · Location: Rio Rancho, Onsite Tuesday and Wednesday. Remote rest of week. · Duration: 1 year with possible extension depending where business needs are. · Details: · Note : Client wil ...
-
VIP Tech Albuquerque, United StatesJob Description · Job DescriptionAre you ready to embark on a rewarding career journey where your customer service skills shine? Look no further Our client is seeking dynamic individuals to join their Customer Service Agents, with a fantastic hybrid work opportunity and unparalle ...
-
BCForward Rio Rancho, United StatesJob Description · Job DescriptionBCforward is currently seeking a highly motivated Hybrid Sales Representative/ Sales Call Center Rep for an opportunity in Rio Rancho, NM · Position Title: Sales Representative/ Sales Call Center Rep · Location: Rio Rancho, NM, 87144 · Anticipated ...
-
BCForward Rio Rancho, United StatesJob Description · Job DescriptionBCforward is currently seeking a highly motivated (Hybrid) Sales Representative/ Sales Call Center Rep for an opportunity in Rio Rancho, NM · Position Title: Sales Representative/ Sales Call Center Rep (Hybrid) · Location: Rio Rancho, NM, 87144 · ...
On-Site Medical Call-Center Specialist - Albuquerque, United States - DCI Donor Services
Description
Job Description
Job DescriptionDCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
*This is not a fully remote position. This position is located in Nashville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:30am). This position will require training during day shift.
The ideal candidate will have:
We offer a competitive compensation package including:
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer – M/F/Vet/Disability.
