- Answers all incoming calls in a prompt and courteous manner.
- Obtain patient demographics, insurance information and requested procedure data from various sources (MI, EPIC and PenRad) to reserve a scheduled appointment time.
- Places outgoing appointment calls to patients/medical offices.
- Performs related work as required and other duties as assigned.
- Position may include extended hours and Saturday rotation
- Knowledge of medical terminology.
- Knowledge of insurance verification
- Ability to use common software packages (e.g., spreadsheets, databases, word processing, statistical, e-mail and internet).
- Ability to speak clearly and concisely, follow and comprehend oral and written instruction.
- High school graduation or GED.
- A minimum of Two years of call center in a healthcare setting
- Bilingual in Spanish
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Call Center Representative - Albuquerque, United States - LHH Recruitment Solutions
Description
LHH seeks a bilingual Call Center Representative in Albuquerque, NM
Duties and Responsibilities
Pay Details: $16.00 to $17.80 per hour
Search managed by: Joanna Calderon
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.