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behavior support specialist eligibility pool
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Help Desk Support Specialist - Elk Grove, United States - West Advanced Technologies
Description
Help Desk Support SpecialistElk Grove, CA / Sacramento, CA
12+ months
Experience required:
Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)
Basic knowledge of Active Directory
Knowledge and experience with installation and administration of desktop, laptop, and mobile end user
devices.
Knowledge of desktop and network security (such as encryption, VPN)
Ability to understand and make changes to group policies, login scripts
Basic PC BIOS setup
Imaging techniques using Ghost or other like products
Operating system installation and configuration
Desktop application installation
Asset and inventory tracking skills
The following certifications may be required:
A+ certification
Microsoft Certified Systems Engineer (M.C.S.E.)
Microsoft Certified System Administrator (MCSA)
Microsoft Certified Professional (MCP) in Windows 7 and Windows 10
Microsoft Certified Desktop Support Technician (MSDST)
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E:
D:
Serving government agencies for 22 Years