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Elk Grove

    Help Desk Support Specialist - Elk Grove, United States - West Advanced Technologies

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    Description
    Help Desk Support Specialist

    Elk Grove, CA / Sacramento, CA

    12+ months

    Experience required:

    Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)
    Basic knowledge of Active Directory
    Knowledge and experience with installation and administration of desktop, laptop, and mobile end user
    devices.
    Knowledge of desktop and network security (such as encryption, VPN)
    Ability to understand and make changes to group policies, login scripts
    Basic PC BIOS setup
    Imaging techniques using Ghost or other like products
    Operating system installation and configuration
    Desktop application installation
    Asset and inventory tracking skills

    The following certifications may be required:

    A+ certification
    Microsoft Certified Systems Engineer (M.C.S.E.)
    Microsoft Certified System Administrator (MCSA)
    Microsoft Certified Professional (MCP) in Windows 7 and Windows 10
    Microsoft Certified Desktop Support Technician (MSDST)

    Regards

    Naresh Damagalla

    West Advanced Technologies, Inc

    E:
    D:


    Serving government agencies for 22 Years



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