- Taking incoming lead calls and scheduling appointments for the Loan Officer
- Various other tasks assigned by the Loan Officer to support the team
- Managing the Loan Officers calendar
- Running LP and DU
- Pre-qualifying borrowers upfront
- Gathering initial documentation and putting together a complete file to submit to Processing
- Doing a full pre-underwrite of the file
- Must have a minimum of 3 years of experience in the mortgage industry
- Knowledge of Encompass software is advantageous although not mandatory
- Proficient in running LP and DU for loan processing
- Skilled in pre-qualifying borrowers and organizing loan files
- Positive and team-oriented attitude is essential
- Fluency in Spanish is a requirement
- Dedicated to providing exceptional customer service and satisfaction
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Bilingual Pre Approval Specialist - Phoenix, United States - CrossCountry Mortgage
Description
Job Description
Job DescriptionWe are seeking a bilingual Pre Approval Specialist in Phoenix, AZ, US, who is customer service-oriented and experienced in assisting clients upfront. This role involves working closely with borrowers to run credit checks, calculate income, and utilize LP and DU systems. Responsibilities also include gathering initial documentation and organizing a complete submission-ready file for Processing. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and possesses strong time management skills.Compensation:$55,000-$60,000+ bonus DOE
Responsibilities:CrossCountry Mortgage is more than a mortgage When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon
Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry and competitive pay/benefits, CrossCountry offers the full package.