Volunteer Engagement Specialist - Phoenix, United States - St Vincent De Paul

St Vincent De Paul

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Volunteer Engagement Specialist

Department: 303 Volunteer Engagement

Reports To:
Director of Volunteer Engagement

FLSA Status:
Non-Exempt

Safety Sensitive:
No

Job Summary:

The Society of St.

Vincent de Paul is committed to serving those in need, but also has a mission to provide meaningful opportunities for volunteers to serve their neighbors in need with love and compassion.

Volunteer Engagement works to _fulfill the vision that volunteers have _a_ "gold standard" experience with SVdP that leads to life-time engagement.

_The Volunteer Engagement Specialist plays a pivotal role collaborating with internal and external constituencies to make this happen.

The Volunteer Engagement Specialist enjoys meeting and working with volunteers to help them find meaning and purpose through volunteerism.

This position works with volunteers in specialized volunteer programs, with our partner organizations, and with our SVdP program areas to ensure we have the right volunteer staffing to run programming effectively.

Specific Duties:

In collaboration with the Director of Volunteer Engagement
-
Liaise with partner organizations to improve the volunteer experience.

Work with volunteers enrolled in specialized volunteer programs such as AARP-SCSEP, Workman's compensation, and workforce development programs.
Complete and submit documentation required of partner organizations in a timely fashion. This includes approving time sheets, volunteer contracts and job descriptions, volunteer reassignments, and incident reports.

- _ Maintain open lines of communication and healthy working relationships among staff, volunteers, partners, as well as among other SVdP departments._
-
Engage volunteers, supporting, encouraging, and showing appreciation for their involvement with SVdP.

Welcome volunteers with our "gold standard" of excellent, offer appropriate direction for their volunteer experience, and express gratitude for their service. Volunteers should feel "Tackled with love." Help to ensure a positive, smooth, efficient volunteer onboarding process
Assist volunteers with kiosk check in and check out as needed
Inform volunteers enrolled in specialized programs of any specific requirements and procedures required by their program and review any SVdP policies, procedures, and expectations
Track and approve time sheets for volunteers in specialized programs
Troubleshoot volunteer issues that arise
Respond promptly to volunteer inquiries and issues
Performs any other duties assigned by Director of Volunteer Engagement
Participate in and serve as a model for SVdP's Culture of Philanthropy, and ensure SVdP volunteers feel welcomed and appreciated* _Volunteer engagement and appreciation, as well as Culture of Philanthropy participation are part of all job descriptions at SVdP, and a very important part of the organizational culture and values_

Required Skills/Abilities:

This position requires partial coverage on Saturdays till Noon
Commitment to, and passion for, the faithinspired mission of SVdP
Creative and strategic thinker
Scrappy, with a "cando," determined spirit to accomplish goals and find solutions
Positive, collaborative, serviceoriented attitude
Hardworking, selfstarter
Advanced organizational and collaboration skills
Ability to thrive in multitasking, demanding environment
Experience working with volunteers in a nonprofit setting is a plus
Exceptional customer service skills
Excellent communication skills: oral, written, public speaking
This position requires partial coverage on Saturdays till Noon

Education and Experience: